Automotive Remote Repair Specialist with Nordics
Há 3 dias
**Organization**:
Our client is a leading multinational company delivering customer experience, mobility and monitoring solutions to other companies and their clients.
**Function**:
- In your day-to-day:
- You will analyze technical problems with vehicles (cars or light goods vehicles)
- You will track any incidents in their internal management system, and escalate the process if needed
- You will collaborate with other internal departments
- You will keep the internal management system updated to ensure an appropriate work flow
- You will provide input for FAQ and the client's knowledge database
**Requirements**:
- You're the person we're looking for if:
- You have completed vocational education as a master mechanic, automotive mechanics, technician (mechanics and/or electronics), automotive service technician or similar
- You have at least 1 year of experience in workshops with cars
- You have a fluent level in a Nordic languages (Swedish or Norwegian or Finnish or Danish)
- You have at least a B2 level of English
- You're a team player
- You're highly customer-focused and solutions-oriented
- You have a general knowledge of MS Office Suite
- You have methodical troubleshooting skills
- You have professional experience in a customer facing position (this is a plus)
**What we offer?**:
- We're offering:
- You'll get a Competitive salary
- You'll work Remotely (within Portugal)
- You'll get a Language bonus
- You'll get Health Insurance
- You'll get a Meal allowance
- You'll get Flexible working hours
- You'll work only from Monday - Friday- You'll have Career development opportunities
- You'll get paid Training
**Do you need +info?**:
Claudia Baltazar- (+34) 932310000 (Ext. 108)
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