Car Remote Repair Specialist with Dutch, Czech
Há 4 dias
Perfiles Atención al Cliente y Soporte Técnico
Long-term contract
Lisboa, Portugal
Full-time
Competitive salary
- Incorporación inmediata
**¿Dónde trabajarás?**:
Our client is a leading multinational company delivering customer experience, mobility and monitoring solutions.
**¿Qué harás?**:
- In your day-to-day:
- You will analyze technical problems with vehicles (cars or light goods vehicles)
- You will track any incidents in their internal management system, and escalate the process if needed
- You will collaborate with other internal departments
- You will keep the internal management system updated to ensure an appropriate work flow
- You will provide input for FAQ and the client's knowledge database
**¿A quién buscamos?**:
- You're the person we're looking for if:
- You have completed vocational education as a master mechanic, automotive mechanics, technician (mechanics or electronics), automotive service technician or similar
- You have at least 1-2 years of experience in car workshops
- You have at least a C1 level in ONE of these languages (Dutch, Czech, Polish, Greek, Swedish, Finnish, or Norwegian)
- You have at least a B2 level of English
- You're a team player
- You're highly customer-focused and solutions-oriented
- You have a general knowledge of MS Office Suite
- You have methodical troubleshooting skills
- You have professional experience in a customer facing position (this is a plus)
**¿Qué ofrecemos?**:
- We're offering:
- You'll get a Competitive salary
- You'll have Remote work (depending on your location, it can be from Lisbon, Madrid or Germany)
- You'll get a Language bonus
- You'll get Health Insurance
- You'll get a Meal allowance
- You'll get Flexible working hours
- You'll work only from Monday - Friday- You'll have Career development opportunities
- You'll get paid Training
**¿Necesitas + info?**:
Claudia Baltazar- (+34) 93 231 00 00
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