Customer Support Specialist with Czech
2 semanas atrás
We are partnering with a top-tier Outsourcing/BPO consultancy to hire a Czech-speaking Customer Support Specialist to join their remote team in Lisbon. This role is ideal for someone with a detail-oriented mindset and a passion for providing secure and high-quality customer service.
**Location**: Lisbon (Remote)
**Employment Type**: Full-time
**Industry**: Outsourcing/BPO
**Languages**: Czech (C2) & English (B2+)
**Compensation**: Base salary
What You’ll Be Doing
Handle sensitive and confidential information with care and professionalism
️ Work under pressure while meeting deadlines and maintaining quality
Ensure attention to detail, understanding that small details matter
Make autonomous decisions and solve problems independently
Focus on delivering excellent customer service in every interaction
Collaborate with the wider team to achieve collective goals
Monitor KPIs and bring a proactive, results-driven mindset
Manage changing workloads flexibly and efficiently
What We’re Looking For
️ Native/Fluent Czech speaker with solid English skills (B2+)
️ Ability to work with confidentiality and discretion
Strong time-management and deadline-driven approach
High attention to detail and organizational skills
Ability to work independently and solve problems effectively
Goal-oriented with a drive to exceed performance metrics
️ SAP and back-office experience is a plus (training provided)
Available for rotating shifts (Mon-Sun, 07:00-00:00)
What You’ll Get
Fully remote role based in beautiful Portugal
Competitive salary tailored to your skills and experience
Positive, diverse, and multicultural team culture
Tools and support to unlock your full career potential
A dynamic, creative, and supportive work environment
CzechJobs #LisbonCareers #RemoteWork #CustomerSupport #BPOCareers #JoinOurTeam #CustomerServiceSpecialist
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