Account Life Cycle Officer

ACCOUNT LIFE CYCLE OFFICER (JOB NUMBER: 2405CIBO18230) **About the job** - The Account Life Cycle Officer mission is to be one of the five Single Point of Contacts of the End to End Coordinator for Client On-boarding. Additionally, is the pivot between the involved teams in accounts opening, the client and the End to End Coordinator for Client On-boarding (new client, service extension, fund creation, offboarding, in some case third party AM), upon End to End Coordinator request. Also, perform the "business as usual", which is additional account opening for an existing LCN and existing products, upon Client request **Your Main Activities Are** - Initiate the Life Cycle process for opening, modification and closure, while ensuring the identification of services required by the client and that will impact the accounts and the related tools. Verify the KYC requirements concerning the opening’s account and any blocking point could be coordinated with the SPOC in charge of KYC process. Prepares and updates as necessary a checklist to collect a detailed documentation with the client - Manage the Life Cycle process for opening, modification and closure, by collecting the AOF (Account Opening form) and ensuring it has been properly completed; completing the ASF (Account Setup form) and any specific forms potentially required by specific teams; launching the Account Management Process in the dedicated tool; follow-up the workflow to identify any risk of blocking point that could influence the respect of the SLA contract as signed with the client; coordinate the actions between the different teams to issue the workflow until its ended point; and collecting the confirmation of that the setups are correctly done, especially for sensitive settings - Send to End to End Coordinator or client the confirmation of opening/modification of setup done and during all the process (on boarding or BAU), take care to influence the progression in a positive way and reduce the negative impacts for all stakeholders, helping them to understand the aim and how to provide the best service - Additionally, compile the knowledge of the tools/products/the teams **Profile and Skills to Success** - High school - Fluent (C1-C2) level of English - Attention to detail / rigor - Analytical ability - Ability to collaborate / teamwork - Client focused LI-Hybrid **Why joining BNP Paribas?** - ** Leading banking institution** BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe. ***-** Our presence in Portugal** Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses. - ** International reach** Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: - **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines; - **Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services; - **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients. - ** Diversity and Inclusion commitment** - **Commitment towards work/life balance** At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. - **Remote Working Conditions** At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. - In case you are selected for this role, further documentation will be requested to support your hiring process. **Primary Location**: PT-11-Lisbon **Job Type**: Standard / Permanent **Job**: OPERATION PROCESSING **Education Level**: Secondary Education **Experience Level