Customer Services Support

**Job ID**
- 492160

**Posted since**
- 21-Jan-2026

**Organization**
- Global Business Services

**Field of work**
- Customer Services

**Company**
- Siemens S.A.

**Experience level**
- Mid-level Professional

**Job type**
- Full-time

**Work mode**
- Hybrid (Remote/Office)

**Employment type**
- Fixed Term

**Location(s)**
- AlfragidePortugalAmadoraPortugal**Siemens Global Business Services (GBS)**enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology - with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.

In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here

**Discover our purpose, culture, and what makes GBS unique**Check out here****

Our MarCom, Sales and Delivery Services (MSD) business line offers expertise in Marketing, Communication, Sales, and Delivery. We deliver services ranging from sales enablement, order-to-delivery processes up to after-sales support. With our end-to-end services we empower sellers, streamline operations, and enable businesses to deliver outstanding customer experiences across all touchpoints.

**Are you ready to be part of the change? Come join us**

**Your mission will be**
- Support for Bid & Proposal Excellence Team;
- Prepare the Quotation allowing the best solution for the customer, and the best commercial solution for the company;
- Review, validation and process customers sales orders, ensuring their completeness, accuracy and compliant with current business rules and policies;
- Conduct technical and/or administrative tasks, mainly pre-defined support activities for service operations and delivery (Processes incoming offers, inquiries and/or requests regarding products and/or services);
- Clarify order discrepancies with business units and/or customers;
- Ensure high level quality in all communication on behalf of Siemens with end customer in order to guarantee their satisfaction.

**We are looking for someone with**
- Fluent German and English or french Skills is a must have (able to communicate with customers and sales managers);
- Proficient in Microsoft Office (Outlook, Excel);
- Service Attitude and customer oriented;
- Strong communication skills (both orally and writing);
- Excellent organizational and planning skills;
- Strong work ethic - we are always acting in name of Siemens;
- Problem solving and fast thinking will help to resolve daily management issues;
- Your accuracy and ability to multi-task will help make you a success;
- Strong work ethic - we are always acting in name of Siemens.

**What We Offer**
- **Belong & Innovate**: Work in diverse teams where every idea matters and innovation grows through collaboration and trust.
- **Flexibility that Works**: Hybrid model, flexible hours, and a home office budget — because balance fuels performance.
- **Health & Well-being**: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
- **Grow Without Limits**: Access world-class learning platforms, mentoring, and continuous development opportunities.
- **Purpose & Perks**: Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.

Siemens