Video Content Analyst

Há 6 dias

Maia, Portugal HireOn Tempo inteiro

**Position: Video Content Analyst**

**Location: Porto, Portugal**

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:
Review user reports regarding video content on a streaming platform

Audit and update content

Maintain broad knowledge of client products and/or services

Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

**REQUIREMENTS**:
**Native or Fluent in German (level C2), and C1 English level written and spoken**

6 months of experience in a relevant field is preferred

Ability to cover weekly shift rotation including occasional nights and weekends

Tolerance to sensitive content in videos

Strong computer skills

Customer service orientation with an effective, pleasant, and professional communication style as well as patience

Quick learning and adaptability to new processes and concepts

Tolerance for repetitive work in a fast-paced work environment

Analytical mindset with strong attention to detail

Ability to work as a team member, as well as independently.

BENEFITS:
International community

**Modern office in a city center with open spaces, easy to access with public transportation**

Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace

Support from your colleagues with coaching and mentoring opportunities

Health and Wellbeing initiatives

Monthly meal allowance and much more

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