Spanish Technical Customer Support Representative

Há 5 dias

Lisboa, Portugal WEBHELP Tempo inteiro

A multinational company based in **Lisbon** is looking for a **Technical** **Customer Support Representative/Technical advisor** to join their team for greatest **Search Engine software **in the world.

If you speak Spanish with a good level of English, and that working in a multicultural environment for a technical project sound like a great opportunity, this job is for you

As a Technical customer advisor, you will help your customers from home, answer their various questions, and turn their issues into a very good experience.

**Your missions**
- Provide assistance over different channels as phone, chat, mail or social media
- Ability to help the customer on generic requests but also technical
- Reply accurately to the queries
- Provide accurate, valid, and complete information by using the right methods/tools
- Adapt your reply to the type of client and situation
- Find the correct solution in a timely way

**Requirements**:

- Experience in technical will be a plus
- Fluent in Spanish
- Good communication skills in English (B2)
- Technical and analytic skills
- Great attention to details
- Organized, multi-task and problem-solving skills

**Benefits**:

- Flexible schedules from Monday to Sunday
- Remote option
- Attractive salary + bonuses
- Meal allowance (7.23€ net per day)
- Health Insurance
- Accommodation provided for a special fee
- Flight reimbursement
- Permanent contract

**Salary**: 14,000.00€ - 19,000.00€ per year

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (required)

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