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We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride hailing businesses. The position would be based from our office in or Lisbon, Portugal.
**Your daily adventures will include**:
- Working in a young and energetic team
- Working across our passenger transport customers
- Relying on Bolt's best practices as well as your common sense
- Working on English and **German** issues
- Helping improve our processes and frameworks Interacting with counterparts in other Bolt markets
- Being part of creating exceptional customer experience for our riders and drivers Learning, learning, and learning
**We are looking for**:
- Fluency in German and English, both written and spoken
- At least 1 year of work experience in any customer facing role
- Positive and hard working attitude
- Attention to details
- Willingness to work daytime and evening shifts
- Willingness to work (some) weekends
LI-Hybrid
