Platform Support Technician

Há 6 dias


Porto, Portugal Generix Group Tempo inteiro

**Company Description** Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions. Generix Group creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix Group provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero. As a Platform Support Technician, you will be involved in a team responsible for the performance analysis. **MAIN RESPONSIBILITIES** - Performance analysis: acknowledgment of daily reports, logs, complex alerts management; - Implement corrective solutions based on reports or incidents: research of non-integrated invoices, recovery of invoices, reboot of Web Tomcat server, qualify the anomalies; - Incident management for clients: incident management of frequent problems, reporting directly to the support, CloudOps and R&D; - Ensure continuous improvements: qualify the correction or necessary updates of R&D, implement adapted solutions, reports (frequent actions, architecture or other useful information for different operational teams); - Continuous improvement of the probes for supervision; - Deployment of new versions of platforms: migration of the latest versions, non-regression tests during migration. **Qualifications** - Studies: Technical Engineer / Superior Technician in a relevant area (Computer Science, Systems,); - Technical skills in support and deployment, such as Linux administration and databases; - Knowledge of Scripting (Bash or Phyton) and Java would be a plus; - Ideally a first experience in client support; - Fluency in French and English is mandatory. **Additional Information**: - Attractive compensation package; - Excellent work conditions and environment (Centro Empresarial Lionesa).



  • Porto, Portugal generix group Tempo inteiro

    Full-time Department: Customer Support **Company Description**: Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the...

  • Human Resources Technician

    2 semanas atrás


    Porto, Portugal Universal Kraft Tempo inteiro

    Universal Kraft is a global leader in renewable energy projects, and we are now looking for a highly qualified and detail-oriented **Human Resources Technician** to support our Human Resources team in the Oporto office. **PROFILE**: We are seeking a proactive and responsible **Human Resources Technician** to perform a variety of HR and administrative tasks....

  • Human Resources Technician

    2 semanas atrás


    Porto, Portugal Universal Kraft Tempo inteiro

    Universal Kraft is a global leader in renewable energy projects, and we are now looking for a highly qualified and detail-oriented **Human Resources Technician** to support our Human Resources team in the Oporto office. **PROFILE**: We are seeking a proactive and responsible **Human Resources Technician** to perform a variety of HR and administrative tasks....


  • Porto, Portugal Universal Kraft Tempo inteiro

    Universal Kraft is a global leader in renewable energy projects, and we are now looking for a highly qualified and detail-oriented **Human Resources Technician** to support our Human Resources team in the Oporto office. **PROFILE**: We are seeking a proactive and responsible **Human Resources Technician** to perform a variety of HR and administrative tasks....


  • Porto, Portugal Carglass Tempo inteiro

    Junta-te a esta equipa dinâmica que todos os dias procura fazer a diferença na vida das pessoas com quem interage! A Carglass® Portugal faz parte do Grupo Belron, Multinacional Líder mundial no setor da reparação e substituição de vidro automóvel e encontra-se neste momento a recrutar um _Procurement & Network Support Technician._ - És orientado/a...

  • IT Support Technician

    1 semana atrás


    Porto, Portugal Bravantic Evolving Technology Tempo inteiro

    **IT Support Technician** Após 26 anos de história, hoje surgimos com uma marca mais rejuvenescida e inovadora. Temos como propósito “Colocar a tecnologia de hoje ao serviço da sustentabilidade e do bem-estar das pessoas, sempre.”, sendo as pessoas um dos nossos grandes pilares estratégicos. Com um universo de 2500 colaboradores e tendo...

  • Administrative Technician

    2 semanas atrás


    Porto, Portugal Proef IT Tempo inteiro

    **PORTUGAL - PORTO** **INTERNSHIP** **SECONDARY SCHOOL** - 27 Dec 2024 **SHARE** - PROEF is looking to strengthen its Purchasing team by hiring an Administrative Technician (M/F) for Trofa. Main responsibilities: - Administrative support in the purchase of materials EN; - Issuing Purchase Orders; - Order management; - Supplier...


  • Porto, Portugal SBM Offshore Tempo inteiro

    **Req Id**:11342**Job Family**:IT**Location**:Porto, PT, 4100-136**Energy is a fundamental basic need of our society. Fossil fuels, including oil, are an essential source of energy and will remain so until renewable energies have the capacity to meet the growing demand for energy.** **Nearly 5,000 SBMers globally are proud to design, build and operate...

  • Pharmacy Technician

    Há 7 dias


    Porto, Portugal Consulting Care Tempo inteiro

    Consulting Care is a consultancy company that provides specialized services to Healthcare companies and professionals, providing tailored solutions and acting as a partner to help overcome obstacles and maximize results. Our client is currently looking for a **Pharmacy Technician** to work in Cork. **What you will do**: - Provide a safe and efficient...

  • Helpdesk Technician

    Há 7 dias


    Porto, Portugal Mercan Properties Tempo inteiro

    Mercan Properties is seeking a Helpdesk Technician Level 1 to join its IT team to join our offices in Porto. This professional will play a crucial role in daily user support, ensuring quick and efficient resolution of technical issues, with the aim of maintaining the continuity and quality of operations. This position is ideal for those starting a career in...