Global HR Operations Specialist

COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains. We provide the food the world needs in a responsible way. Headquartered is Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's increasing and changing needs. With 11,000+ people in 35 countries, our global portfolio includes assets across the Americas, Europe, Africa, Middle East, and Asia-Pacific. We trade with over 50 nations, while providing farmers unique direct access to the growing Chinese market.

**Position Overview/Job Purpose**:
The Global HR Operations function at COFCO International is about delivering a state-of-art HR Services, executed accurately, on time and according to defined standards globally along the entire employee lifecycle to ensure the HR community can focus on its core strengths to achieve the HR strategy and offer a flawless HR experience for all employees and business leaders.
As a Global HR Operations Specialist, you’ll be one of the experts on all questions surrounding HCM Technologies, HR Data and global HR processes. You must be a reliable and truly partner of our country HR Teams, supporting on maintaining and improving all operational HR-activities through human centric HR processes, data-driven mindset, and cost-effective solutions.
Working with modern HR solutions like SuccessFactors, you´ll be in the heart of our HR Operations and HRIS Team, having a key role in designing how we can take more advantage of our HR tech, to enable more automation, scalability, and great experiences.

**Responsibilities**:
**Cooperation with HR Teams**: Ensure all country HR teams are fully involved and supported. Act as main point of contact for teams in culturally diverse regions by being flexible in your daily routines, staying ahead of bottlenecks and identifying opportunities to improve the support executing the Global HR Calendar activities.

**Global HRIS Support**: Act as point of contact for questions related to SuccessFactors and all modules used at CIL (Employee Central, Time-Off, Onboarding 2.0, Recruiting, Performance and Goals, Compensation, Learning, Workforce Analytics and Reporting). Ensure adequate service level for HR Operations customers across regions managing incidents and change requests.

**Data-Driven HR**: Work with HR community to ensure integrity of HR Data, implement and execute data governance mechanisms to ensure the right data is being collected at the right level of accuracy.

**HR Projects**: lead or be part of a wide range of projects related to HR processes and systems.

**Annual HR process execution**: support Local HR´s on the execution of the Global HR Processes such as Performance Management, Talent Review, Headcount Planning, Salary Review, etc.

**Continuous Improvement**: Generate actionable insights, drive process standardization, optimization, and automatization in HR Operations processes.

**Maintain the GHRO knowledge base**: Training Delivery to Local HR. Generate insights for our HR processes the local HR teams need to be regularly upskilled and create/update GHRO documentation.

**Requirements**:

- University Degree in a relevant area of studies
- Minimum 2 years' experience working with HR Operations and HRIS, ideally SAP SuccessFactors.
- General knowledge on HR processes
- Excellent English in listening, reading, speaking, and writing; additional languages are a plus, especially Portuguese and Spanish.
- Strong customer service focus, with a high level of responsiveness, with a genuine desire to proactively assist others with the ability to anticipate customer needs.
- Good attention to detail and passionate with aptitude for accuracy and quality.
- Data driven with analytical capabilities.
- Takes initiative, and can demonstrate ability to achieve goals independently, including analyzing situations and establishing priorities.
- Supportive team player with a drive to create a positive work environment.
- Culturally open-minded and able to perform in a highly diverse company environment.

COFCO International is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability status, protected veteran status or any other characteristic protected by law.