Guest Relations Officer

1 semana atrás


Portugal Baglioni Hotels & Resorts Tempo inteiro

Baglioni Masseria Muzza è un Resort di lusso, situato nel cuore di Otranto. Circondato dal verde degli ulivi e l'azzurro del mare del Salento è rinomato per la sua eleganza, il servizio impeccabile e l'attenzione ai dettagli. Siamo alla ricerca di un Guest Relations Officer motivato/a e appassionato/a ad unirsi nel nostro team.

La risorsa di occuperà delle seguenti attività:

- Accogliere e assistere i clienti con cortesia e professionalità,
- Gestire le richieste e le esigenze dei clienti in modo tempestivo ed efficace, garantendo ai clienti un'esperienza eccellente,
- Collaborare con i vari reparti dell'hotel per assicurare un servizio impeccabile,
- Risolvere eventuali problemi o lamentele dei clienti in modo proattivo.

Requisiti Richiesti:

- Esperienza di almeno 2 anni in un ruolo simile, preferibilmente in un ambiente di lusso o membri Hotel appartenenti a LHW,
- Ottime capacità comunicative, relazionali e di Teamwork,
- Si richiede un fluente Inglese sia scritto che parlato, una seconda lingua costituirà un plus,
- Flessibilità e disponibilità a lavorare su turni, inclusi i weekend e i giorni festivi.

Cosa offriamo?
- Contratto a tempo determinato,
- Opportunità di crescita professionale,
- Ambiente di lavoro stimolante e dinamico,
- Formazione continua.

L'offerta di lavoro si intende rivolta ad entrambi i sessi, nel rispetto delle disposizioni delle leggi D.lgs. 903/77 e D.lgs. 125/91



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