Transactional Support Junior Specialist
Há 3 dias
**A day in the life of...**
- Perform periodic activity relevant review´s with Senior Executive/Stream Supervisor Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
- Analyze and check KPIs on quality of services provided and present during DORs;
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Maintaining and contributing to a good relationship between the team and the different markets;
- Ensure compliance with Nestlé standards including effective management of SODs, updated standard routines, documentation of previous audit points and adherence to CBP (Control Best Practices).
***What will make you successful**
- Degree on Analytics/Management area;
- Previous experience with data management (preferred but not a must);
- Fluent in English;
- Detail oriented, team member and result focus;
- Proactively thinks outside of the box to find better ways to achieve service expectations;
**What we offer**
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS will bring you:
- Development of expertise in Nestlé’s Shared Services Business;
- Immersion in a culturally diverse team;
- Local and International Exposure;
- Flexible working environment;
- Engagement and wellbeing activities;
- Competitive salary and annual bonus according to your performance;
- Meal Allowance Card;
- Flex Benefits - At NBS you can chose what benefits are more suitable for you;
- Make part of the Nestlé Club and get discount in several partners;
- Free coffee (and good coffee) at the office;
- Company equipment according to professional needs;
- Medical Support available at the Office (in Lisbon);
- E-learning courses and training program to get you where you aim to be;
- Career progression and possibilities for International Career.
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