Payments Enablement Specialist

**What Makes Us Unique**

At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 - but we're just getting started.

**How You'll Make an Impact**:
**Our Cloudbeds Payments Strategy Team**:
Our payments strategy team rallies around a single mission: elevating Cloudbeds' high-margin revenue by boosting customer adoption through innovative features, education campaigns, and relentless new-sale attachments. We work like a modern Knights-of-the-Round-Table—risk, finance, product, engineering, and leadership meet frequently in a judgment-free zone where every voice carries equal weight and the best ideas win. Action-oriented self-starters who are fearless about sharing bold ideas and laser-focused on measurable outcomes feel right at home here.

**What You Bring to the Team**:

- 5+ years in embedded / white-label payments (Adyen for Platforms, Stripe Connect, Worldline, Global Payments, etc.) with a quota or enablement mandate.
- Documented success migrating, cross-selling, and upselling EU merchants off incumbent acquirers and lifting payments attach 60 %.
- Excellent understanding of the hotel technology landscape and how payment transactions travel throughout a hotel's entire ecosystem
- Working mastery of EU regulations - PSD2, SCA, SEPA, card-scheme rules, lodging MCC quirks, and chargeback frameworks.
- Analytical sales toolkit - comfortable building interchange-plus comparisons, FX-fee models, and board-ready business cases.

**What Sets You Up for Success**:

- Consultative, first-principles thinker who uncovers pain points (reconciliation, chargebacks, FX leakage) and maps them to Cloudbeds' capabilities.
- End-to-end operator - has led sandbox trials, customer webinars, P2PE device roll-outs, and go-live monitoring to ensure promises become reality.
- Skilled collaborator who bridges GTM, onboarding, risk, and product teams to unblock complex EU deals.
- Entrepreneurial bias for action suited to a high-growth, remote-first SaaS culture; captures learnings and publishes enablement content.
- Engaging storyteller able to host webinars, trade-show demos, and onsite workshops that inspire hoteliers to modernize payments.

**Bonus Skills to Stand Out (Optional)**:

- Existing network with EU acquiring banks, ISOs, PSPs, or hospitality tech vendors.
- Familiarity with EU VAT nuances in hospitality and how payments flows impact ADR and RevPAR metrics
- Proficiency with DealHub for pipeline-to-activation analytics and churn prediction.

**What to Expect - Your Journey with Us**:
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

**Company**Awards** to Check Out**:

- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People's Choice(2024)
- Deloitte Technology Fast 500 (2024)

**Discover our Benefits**:

- Remote First, Remote Always
- PTO in accordance with local labor requirements
- 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access provided to professional Therapy and Coaching
- Access to professional development, including manager training, upskilling and knowledge transfer.

**Everyone is Welcome - A Culutre of Inclusion**:

- Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy,