Management Support Officer

MANAGEMENT SUPPORT OFFICER (UNCERTAIN FIXED TERM) (JOB NUMBER: 2202LCF9797) **About the job** The Management Support department is inserted in the unit Territory Procurement & Transversal SSC, which aims to ensure a robust control and oversight frameworks to protect our business services and lead our transformation to strengthen our platform’s operational resilience. The Management Support team is in charge of the on boarding, off boarding, contract management, budget follow-up, invoicing of external staff and all related data enquiries. Through continuous improvements of processes, the team drives innovation and strives to reduce transactional costs through continuous streamlining of the activity processes and by adopting a partnership approach to accompany our clients and suppliers on their journey. The team works with both internal and external clients and suppliers located in different locations. **Your Main Activities Are** - Deliver a harmonized on-boarding & off-boarding process for external staff across different scopes - Contribute to reduce the security & compliance risk identifying and reporting risk situations on the processes (example: leavers identified too late) - Contribute to data quality control and follow up (request corrections in case of anomalies) - Process direct expenses and external staff invoicing management - Perform the payment follow-up for FAP (AE & DE) - Produce KPI & dashboards - Execute Monthly accruals reporting to Finance of external staff - Centralize all data to perform more accurate Accruals of External staff (AE) - Produce reports at entity level and for a variety of stakeholders/ internal departments - Contribute to reduce current and future operational risk & workload on management - Centralize all data to perform accurate reporting (HC Analysis, Collecte des Effectifs & Forfaits) - Identify and correct issues or errors, escalating in case of any exceptional or irregular situation **Profile and Skills to Success** - Good communication skills - Fluency in English is mandatory. Fluency in French is a plus - Excelent analytical skill - Organization skill - Dynamic and autonomous mindset - Ability to work under pressure and commit to deadlines - Strong interpersonal skills - Adaptable to a fast paced and multi-cultural environment - Resilience and tenacity an ever-changing environment - Risk oriented profile with investigation skills - Good attention to details and rigorous - Excellent team spirit **Why joining BNP Paribas?**: - **Leading banking institution** BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 68 countries, with around 193 000 Employees - including more than 148 000 in Europe. - **Our presence in Portugal** Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses. - **International reach** Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. - **Diversity and Inclusion commitment** - In case you are selected for this role, further documentation will be requested to support your hiring process. **Primary Location**: PT-11-Lisbon **Job Type**: Fixed Term **Job**: FINANCE ACCOUNTS ET MANAGEMENT CONTROL **Education Level**: Bachelor Degree or equivalent (>= 3 years) **Experience Level**: At least 2 years **Schedule**: Full-time