Operations Assistant

Há 3 dias

Porto, Portugal SmartGrade Tempo inteiro

Job Description:
We are looking for a proactive and well-organized **Operations Assistant** to join our team and support international operations. This role focuses on international markets within the technology sector, with the mission of ensuring a smooth customer experience and reliable coordination between the different programs and structures of the group (France/Portugal/Hong Kong).

**Key Responsibilities**:

- Record, check, and coordinate administrative flows related to our programs.
- Data quality control: ensure reliability and consistency of information
- Coordinate and follow up on action items, deadlines, and project milestones.
- Communicate effectively with internal and external stakeholders.
- Assist the Customer Care team and Executive teams by providing accurate data for case handling and service commitments.
- Handle confidential information with discretion.
- Ensure compliance with administrative procedures and company policies.

**Qualifications**:

- Fluency in English (required)
- Proven experience in similar role.
- Advanced knowledge of Microsoft Excel and experience with data analysis.
- Strong Organization: Ability to manage multiple priorities, structure tasks effectively, and deliver consistent results.
- Excellent verbal and written communication abilities.
- Strong attention to detail and accuracy in administrative tasks.
- Ability to work independently and manage multiple priorities.
- Process-Oriented: Ability to follow and optimize workflows, support compliance with internal procedures, and proactively flag inefficiencies.

**Why Join Us?**
Be part of a collaborative, global-minded, and fast-paced team.
Gain hands-on experience in the tech sector across international markets.
Enjoy a structured onboarding and handover process for a smooth start.

**Evolution**
We are looking for someone to cover a maternity leave replacement (6 to 12 months). However, this position may lead to a permanent contract if the profile fully meets the expectations of the role.

**Tipo de oferta**: Temporário or Contrato de trabalho e termo certo

**Benefícios**:

- Cartão/Ticket refeição

Idioma:

- Inglês (obrigatório)

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