Urgent: 10.11 French

✨ **EXTRA PROJECT BONUS - €3,000 gross total, paid monthly (€250 gross/month)** during the first year of your contract **Location: Porto Office Park** - **Start date: 10.11**: - **Working schedule**: 24/7 rotational shifts (Mon-Sun) with 2 days off; **Only occasional night shifts**(22:00-07:00) - **8h/day, 40h/week, 5 days/week**: - **It's an office based position with office in "Porto Office Park"**: - We offer an efficient and fast online recruitment process **The Project**: Join an innovative project with a global leader in diabetes care. The project focuses on designing, producing, and delivering advanced automated insulin delivery systems that make managing diabetes easier and more effective. By working on this project, you’ll contribute to solutions that improve the daily lives of patients, support their families, and provide healthcare professionals with cutting-edge tools. **As a French-speaking Advisor for Tech Gadgets Users, you will**: - **Provide customer care and technical support for diabetes medical devices** across European markets. - **Troubleshoot technical issues**and guide patients through solutions. - **Manage orders, renewals, and documentation** according to guidelines. **Competitive salary and compensation system**: - **1000€ gross x 14 months** (it's 1166€ gross x 12 months) - **300€ gross / month - fixed project bonus**: - **7,63€ net/day**(it's 167,86€ / month) **- Meal allowance - issued as a prepaid card**: - **250€ gross - EXTRA PROJECT BONUS**(part of a **total of €3,000 gross paid monthly**during the first year of contract) - Your average _**monthly gross salar**_y ranges _**from€1,300 to €1,717**_ **What we offer**: - **Start date: 10.11**: - **Full-time employment contract** (according to Portuguese law) - **An office based position with office in "Porto Office Park"**: - **Working schedule**: 24/7 rotational shifts (Mon-Sun) with 2 days off; **Only occasional night shifts**(22:00-07:00) - 8h/day, 40h/week, 5 days/week - **Relocation support** with reimbursement of airfare and room in a shared apartment (discounted from payslip) - **Private health insurance from day 1**: - Online recruitment process **What we expect from you**: - **Your spoken and written French is excellent (min. C2)**: - **Very good English skills (min. B2+/ C1)**: - **Strong customer service orientation** with excellent communication skills - Good temper to handle disputes and emergencies - Active listening skills and empathy to solve client´s issues **EU citizenship or a residence permit in Portugal is required** Excited for a new adventure with us? PortoJobs #FrenchSpeakers #ParlerFrançais #AnglaisCourant #CustomerSupport #SupportTechnique #MedicalDevices #SalaireÉlevé #ExpatsInPortugal #RelocationSupport #EmploiPleinTemps #CandidatsEuropéens #DiabetesCare #ServiceClient #BonusDeProjet #MultilingualJobs #TravailAuBureauPorto #ProfessionnelsFrancophones #RejoignezNotreÉquipe **Job Types**: Full-time, Contract Contract length: 12 months Pay: 1,300.00€ - 1,717.00€ per month Application Question(s): - This project runs in a 24/7 shifts: Monday to Sunday (8h / day, 40h&5days per week) - night shifts are occasionally. Are you ok with it? Please let us know here: - When is the closest possible date to start for you? - Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you? - Are you ready to work in our Office in Porto Office Park? - Have you ever worked at Concentrix or Webhelp in Portugal? If so, please leave a comment here: - Your current location (City): - Is French your native language? - Is you English (spoken and written) at strong, working proficiency level (min. B2+/C1)? - Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm your work permit / residency status for Portugal. Leave the notes here: **Education**: - High school or equivalent (required) **Language**: - English (min. strong B2+) (required) - French (min. C2) (required)