Operational Risk Officer Nickel Portugal

**About NiCKEL**

NiCKEL is one of Europe's great success stories in the Fintech industry and has become a well recognized actor for financial inclusion. Thanks to a unique distribution model, everyone can open a current account in only 5 minutes in a local store around the corner.

What drives us at NiCKEL?

Offering a simple and useful payment alternative to pay and get paid.

Launched in 2014, NiCKEL has already opened more than 3 million accounts and has more than 9000 participating stores, transformed into small agents in Europe. We employ more than 830 employees across 5 countries.

**About the Position**

The position is based in Lisbon. Within the NiCKEL RISK department, the Operational Risk Officer for NiCKEL Portugal will contribute to the oversight of NiCKEL Portugal operational risk management including data protection frameworks and will be directly reporting to the ORO's Manager of NiCKEL.

The RISK department is an integrated second-line-of-defense function acting both as guarantor of the risk management framework and as a partner to the Business Units in the development of the business. As of today, the RISK department is composed of 7 people (including one Data Protection Officer), currently overseeing operational risks and data protection topics.

The Operational Risk Officer of NiCKEL Portugal is primarily responsible for:

- He/She will play a key role in the team by actively participating in the identification and assessment of the local risks faced by NiCKEL Portugal in its payment activity.
- He/She will be the risks and data protection referent representing locally the RISK department by attending executive committees and other Group committees.
- On a day-to-day basis, he/she will ensure the robustness of the local control framework aiming at monitoring and mitigating operational risks. He/she will also be asked to take part in cross-functional projects with the Business Units and other integrated functions (Legal and Compliance).
- In coordination with both NiCKEL Data Protection Officer (DPO) and the Territory Data Protection Officer (T-DPO), he/she will act as a local Data Protection Correspondent (DPC) to ensure that the organization processes any personal data in compliance with the applicable data protection rule. Accordingly, he/she will be in charge of controlling, in an independent manner, the local framework related to GDPR.

This position will require travels to the head offices based next to Paris (France) on a regular basis.

**About the Profile**
- At least 5 years experience in banking or payment industry with a control function background;
- Portuguese and English are mandatory, French is a plus;
- Team player;
- Integrity & Accuracy;
- Independent;
- Problem solving & decision-making capacity;
- Reliability;
- General knowledge of applicable regulatory framework.

**Job Description**:
Function**:Operational RISK Officer**

Department: RISK FPE

Reporting Line : RISK Manager

Description

Within the FPE (Nickel) RISK department, the Operational Risk Officer, based in Portugal (Lisbon), will contribute to the oversight of NiCKEL Portugal operational risk management including data protection frameworks.

The RISK department is an integrated second-line-of-defense function acting both as guarantor of the risk management framework and as a partner to the Business Units in the development of the business.
- He/she will play a key role in the team by actively participating in the identification and assessment of the local risks faced by NiCKEL Portugal in its payment activity.
- He/She will be the risks and data protection referent representing locally the RISK department by attending executive committees and other Group committees.
- On a day-to-day basis, he/she will ensure the robustness of the local control framework aiming at monitoring and mitigating operational risks. He/she will also be asked to take part in cross-functional projects with the Business Units and other integrated functions (Legal and Compliance).
- In coordination with NiCKEL Data Protection Officer (DPO) and as a local data protection correspondent, he/she will be in charge of controlling, in an independent manner, the local framework related to GDPR.

As of today, the RISK department is composed of 7 people (including one Data Protection Officer), currently overseeing operational risks and data protection topics.

This position requires travel to the head office based next to Paris (France) on a regular basis (circa 3-4 consecutive days once per month).

Portuguese and English are mandatory, French is a plus.

You have at least 5 years experience in banking or payment industry with a control function background, you want to join an European Fintech and a dynamic team, send your resume

Main Responsibilities

The Operational Risk Officer:

- **Organisation and Procedures**
- Define and ensure the appropriate implementation of a coherent, comprehensible and accountable ORM (Operational Risk Manageme