Spanish-speaking Customer Advisor
2 semanas atrás
**Position Overview**
As a Customer Advisor, your responsibilities will include:
- Delivering high-quality support across multiple communication platforms
- Building and maintaining positive customer relationships
- Troubleshooting customer issues using internal tools and guidelines
- Providing clear and helpful recommendations and solutions
- Proficiency in Spanish (C2 level)
- Good command of English (minimum B2 level)
- Previous experience in customer or technical support is a plus (not mandatory; training is provided)
- Valid EU passport, Portuguese residence card, or Ukrainian refugee status
**What We Offer**
- Full-time schedule: 40 hours per week (8 hours/day, 5 days/week)
- Career development with flexible growth opportunities
- Meal allowance
- Holiday, Christmas, and language bonuses
- Private health insurance after 6 months
- Permanent employment contract from day one with a 30-day probation period
- Full administrative support for documentation
- Reimbursement of flight expenses
- Accommodation in a shared apartment arranged by the company
- Airport pick-up and full administrative assistance upon arrival
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