Technical Operations Manager

Stats Perform is the market leader in sports tech. We provide the richest and most trusted sports data available and are at the forefront of the latest advancements in AI and machine learning to turn this data into something magic.

We entwine our extensive back-catalogue of data in with innovative products and machine-learning to deliver insights, predictions, and super-fast data for a variety of sporting organisations worldwide, plus the biggest names in media and broadcast.

We partner with top-flight teams, leagues, coaches, betting companies, broadcasters, media outlets, gaming specialists and professional bodies to improve the overall experience for sports fans. We constantly collect the most detailed sports data to enhance a wide range of sports competitions, from tennis to soccer to basketball and more. Stats Perform is the knowledge bank behind it all.

But data and technology is only half of the package. We need great people to fuel the engine. And that’s where you come in

As the Technical Video Operations Manager at Stats Perform, you will oversee the technical and operational aspects of live video content delivery. You will manage the MCR and Video Engineering teams in Portugal, implementing and optimising systems, workflows, and technologies to ensure efficient, high-quality delivery to our customers. Expertise in video streaming technologies, workflow optimisation, and project management will be crucial in driving excellence within our video operations department.

**Responsibilities**:

- **Technical Infrastructure Management**:

- Lead the implementation, maintenance, and continuous improvement of technical infrastructure for live video content delivery.
- Collaborate with Video Architecture and Automation teams for seamless integration of video delivery systems with existing infrastructure and workflows.
- **Workflow Optimisation**:

- Develop and optimise workflows for live video content delivery to enhance efficiency and reliability.
- Identify opportunities for automation and streamline processes to reduce manual effort in live video delivery.
- **Project Management**:

- Lead the planning, execution, and delivery of live video projects, ensuring alignment with objectives, timelines, and budgets.
- Monitor project progress, identify technical challenges, and provide solutions for smooth live video delivery.
- **Quality Assurance**:

- Conduct regular quality checks and performance testing on video delivery systems to ensure adherence to technical specifications.
- Develop a sound operational strategy to maximise productivity and service delivery.
- **Team Leadership Training**:

- Recruit, train, and mentor a team of technical and support specialists, including MCR Team Leads, MCR Controllers, and Video Engineers.

Provide guidance and technical expertise to facilitate team members' professional growth.**Required Qualifications**:

- Experience in managing technical projects and teams, with a focus on delivering high-quality results on time and within budget.
- In-depth knowledge of streaming platforms, encoding/transcoding solutions and video delivery technologies.
- Strong analytical, problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
- Excellent communication, leadership and interpersonal skills, with the ability to collaborate effectively with varied teams and stakeholders.
- Creative vision, strategic thinking, and a passion for leveraging technology to enhance live video content delivery operations. Languages: English & Portuguese

**Desired Qualifications**:

- Knowledge of Stats Performs products and offerings.
- Experience with live broadcasting events.
- This position may require occasional travel and flexibility in working hours to accommodate live event schedules and operational needs.

A deep passion for live video streaming and technical innovation is essential for success in this role.

**Why work at Stats Perform?**

Well, why not? We’re a unique organization with a unique culture of care, competition and collaboration. Our ‘One Team’ ethos means that we take care of each other, through initiatives such as Mental Health Days Off and ‘No Meeting Fridays’ and of course, flexible working.

We pull together to build a better environment for all - from volunteering activities to fundraisers to participating in Employee Resource Groups. We will embrace all you have to offer at Stats Perform - your ideas, your passion, your life experiences and in return we’ll give you a great place to work.

**Diversity, Equity and Inclusion at Stats Perform**

By joining Stats Perform, you'll be part of a team that celebrates diversity. You will be contributing to an organization that is committed to ensuring a sense of belonging and inclusivity.