Operations Manager

1 semana atrás


Lisboa, Portugal Winprovit - Soluções Inteligentes Tempo inteiro

We have a challenge for you - Operations Manager

**What we are looking for**:

- Bachelor of Computer Engineering;
- Experience with identifying operational constraints and correcting them;
- Knowledge of the analysis of operational indicators of different teams;
- Experience in providing indicators for Service reports;
- Assistance in responding to RFP's and Proposals;
- Project Monitoring;
- Continuous improvement actions;
- Ensure correct Typifications and SLAS in ITSM;
- Ensure Metrics and SLAS correctly measured in PBI;
- ITSM backlog control;
- Implementation of new operations, assessment of risks and profitability of field operations, preparation of reports;
- Procurement of new services to Partners;
- Procurement of new services from suppliers;
- Good knowledge of English.

**What we offer**:

- Training opportunities as well as career development;
- Career evolution opportunities at a national and international level;
- Partnerships with sectors in Education, Tourism, Telecommunication; Sports and more.

enjoy IT with us


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