Technical Support for Smart Home Devices

Há 6 dias

Lisboa, Portugal Blu Selection Tempo inteiro

Are you interested in technology and know a few things about it?

Do you want to be part of a multicultural team in a company that works alongside well-known brands?

You want to work for an American multinational technology company that mainly focuses on Internet-related products and services?

You want to relocate to the beautiful capital of Portugal - Lisbon?

Then this could be the perfect opportunity for you to have the experience of a lifetime

Tasks

Your responsibilities and impact as a Technical Support Agent will be:

- Provide support to customers by responding to inbound requests + document relevant case information
- Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
- You will work in a multicultural team environment alongside a diverse team

**Requirements**:
Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies - they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them
- You are a native Danish speaker + a good level of English
- You are looking for a job opportunity abroad
- You are motivated and committed to your work
- You have no troubles with writing in Danish
- You are a team player and willing to work with many other nationalities
- Sales/ Commercial background is a plus
- Previous experience in Customer Service or credit recovery experience is a plus

**Benefits**:
What’s in it for you?
- CDI - 3 months of trial period

**- Working hours**: Monday to Sunday, rotating shifts 8 am to 5 pm

**- A package in line with the market**: 1500€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)

**- If you live outside Portugal**: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 6 months of accommodation in a shared flat provided by the company (rental fee to pay)
- Opportunity to be part of a challenging and fast-paced environment
- Possibility to collaborate with some of the biggest brands in the industry
- A multicultural and international environment
- Fully paid training, professional development and career evolution

Hi, I’m Janette from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 932 717 470 or reach me via LinkedIn.

Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.

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