Housekeeping Manager

1 dia atrás

Viana do Castelo, Portugal Portugal Active Tempo inteiro

Who We Are?
- We are a fast-growing company operating at the intersection of real estate, hospitality, and investment management, focused on delivering high-quality short-term rental experiences.
- Working closely with property owners and guests, we manage premium assets with a strong emphasis on service excellence, operational efficiency, and attention to detail. Our team is based in Viana do Castelo, driven to raise the standard of luxury short-term rentals.

The Role
- We are looking for a hands-on and highly organised Housekeeping Manager to oversee the cleaning and maintenance operations across our property portfolio.
- This role is central to ensuring properties meet luxury standards at every stay, while optimising resources, processes, and supplier relationships.

What You’ll Do?
- Manage and coordinate housekeeping, maintenance and laundry teams, including scheduling, management control and mentoring.
- Ensure properties are consistently prepared to high-quality standards before guest arrivals.
- Oversee preventive and corrective maintenance, ensuring fast resolution of technical issues.
- Control and optimise stock levels (linen, amenities, cleaning products, equipment).
- Define, implement, and continuously improve housekeeping and maintenance procedures.
- Conduct regular quality inspections and audits across the property portfolio.
- Manage and negotiate with external suppliers and service providers (cleaning, laundry, maintenance, consumables) for efficiency and cost optimisation.
- Collaborate closely with Customer Support and COO to ensure seamless service delivery.
- Ensure compliance with health, safety, and hygiene standards.

Who You Are?
- +3 years of experience in housekeeping, maintenance, facilities management, or hospitality operations, ideally in a luxury or short-term rental environment.
- Strong organisational and people-management skills, with a hands-on mindset.
- Detail-oriented, proactive, and capable of managing multiple properties and priorities.
- Comfortable working with operational systems, checklists, and performance metrics.
- Confident negotiating with suppliers and service providers.
- Clear communicator and team player, focused on continuous improvement.
- Available to work on weekends and holidays if necessary (mandatory)
- Valid driver’s licence and own vehicle; flexibility to move between properties.

Why Join Us?
- Top-Notch Office near Viana with swimming pool and all the amenities you can think.
- Experienced, versatile and open-minded team.
- Opportunity to grow within a scaling luxury rental operation.
- Competitive compensation aligned with experience and performance.

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