Multilingual Customer Support Specialist
2 semanas atrás
We're looking for Multilingual speaking Customer Support professionals to join our client's team in the beautiful Portugal
**What you'll do**:
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
**What's the offer**:
- On-site, Hybrid and Remote work model available for certain projects.
- Health Coverage and Private Health Care.
- Attractive Salary package with performance bonus.
**What we're looking for**:
- German, Dutch, French, Spanish or Portuguese C1/C2 level
- English B2 level
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship, Portuguese residence or Manifest of interest.
**Salary**: 1,000.00€ - 2,000.00€ per month
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Application Question(s):
- Are you elegible to work legally in Portugal?
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