Account Manager

Join a Market Leader:
Hovione is an independent family owned international group of companies. From the beginning, we have set ourselves above and apart through our innovative technological and productive capabilities, reaching a top spot in the world market as an integrated Contract Development and Manufacturing Company dedicated to helping Pharmaceutical Customers bring new and off-patent drugs to market.

Our people are the main asset for our continued success. Reaching over 1950 team members, from 36 different nationalities, that are located across Asia, Europe and North America (Portugal, US, Macao, Ireland, China, Hong Kong, Japan, India, and Switzerland), including 4 production sites.

Working at Hovione means reaching for innovation and excellence in everything we do: for our clients, our partners and, above all, our patients. That is why we are In it for life.

You will be responsible to:

- Responsible for overall sales, promoting and supporting the organisation’s services portfolio.
- Activities include developing and implementing sales strategies; managing and growing existing customer relationships; and monitoring customer and competitor activity and industry trends.
- Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers at a biotech and large pharma accounts.
- Identify, develop and close new sales opportunities with existing customers.
- Creates demand for Hovione’s CDMO services.
- Adapt departmental plans and priorities to address commercial challenges.
- Proactively communicate and support departmental managers as needed.
- Achieve sales targets and ensure project delivery for assigned portfolio of customer accounts.
- Build internal network within Hovione and customer accounts.
- Manage negotiations of CDAs, Master Service Agreements and Commercial Supply Agreements for allocated accounts in close collaboration with the Regional and/or Senior Directors in Sales
- Coordinate with the global regulatory, production, quality, supply chain and R&D groups to provide a superior level of customer service.
- Analyze data, including demand forecasting, within Hovione´s Customer Relationship Management system for Europe to ensure accurate forecasting and reporting.
- Identify complex market trends and demands and proposing ideas for new technology and services.
- Monitor customer account and market activity and provide concise and insightful analysis on customer dynamics, market developments and competitor activity.
- Optimize the relationship with established clients through both strategic and tactical means including Key Account Plans, Account Growth Plans, Periodic Business Reviews, client visits and Satisfaction Survey Action Plans
- Attend and represent Hovione at key Trade Shows
- Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice.
- Bachelor’s degree in chemistry, Chemical Engineering, or related field
- At least 2 - 5 years of relevant CDMO experience in account management
- Demonstrated experience in Stakeholder management both internal and external.
- Experience in budget planning and forecasting
- Knowledge of life cycle management of pharmaceutical product development and manufacturing services
- Possess extensive knowledge of account management, marketing, sales and business development principles and practices and able to effectively share them with others.
- Possess extensive knowledge of pharmaceutical supply chain and market.
- Possess extensive knowledge of pharmaceutical product development.
- Possess extensive knowledge of pharmaceutical cGMP and regulatory requirements.
- Skilled at managing complex processes and tools.
- Fluency in English is a requirement.
- Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the rules and procedures set down.

**Hovione is a proud Equal Opportunity Employer**

Inclusion and diversity are key to us. At Hovione, that means a work environment where differences are valued, and everyone is treated with fairness and respect. We want all our team members worldwide to feel supported, respected, and have the opportunity to achieve their full potential, regardless of their age, gender, religion, disability, sexual orientation or ethnicity.