User Researcher

1 semana atrás

Porto, Portugal PTC Group Tempo inteiro

**About the job User Researcher**:
With about 10,000 employees, more than 100 locations worldwide and a common goal: our client turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain, Tissue and Tobacco, our client offer products, solutions and services that inspire. They act fast to customer needs, they execute ideas seamlessly, and with-it innovations, they create added value for its customers.

**Responsabilities and Tasks of the Job*****:

- Conduct primary and secondary user research.
- Conduct and evaluate quantitative and qualitative research.
- Perform market and ethnographic research.
- Work closely with cross-functional teams to identify and evaluate research topics.
- Plan and implement user research strategies and methodologies.
- Advocate research findings to diverse audiences through written and oral presentations and other applicable formats such as story boarding.
- Perform usability studies with users & customers
- Ask questions, gather data, and analyze data.
- Use a diverse set of UX research tools while working closely with the design team.

**Mandatory Skills******
- Three or more years of UX research experience
- Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)
- Ability to quickly and effectively share research results
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration
- Ability to formulate specific, answerable, and practical questions
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
- Experience with remote testing tools
- A strong desire for creative problem-solving with a positive attitude
- Excellent time-management skills
- Excellent language skills in English, written and oral

**Complementary Skills****
- Experience in gamification, Game industry, Research in games
- Experience using design tools (e.g. Figma)

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