German Speaking Customer Service Agent for A

**Customer Service/Support**

**Location**
- Porto, Portugal***

Job Title:
German Speaking Customer Service Agent for a Cryptocurrency Company - Porto

**Job Description**:
**Are you fluent in German and want to work for the leading BPO worldwide, awarded as the best place to work 2022? **You will use your skills as Customer Service, supporting clients from one of the **greatest Cryptocurrency companies**.

Are you an enthusiastic about the **crypto world**? Do you feel the need to maintain updated regarding the latest market trends and variations? **This is the job for you**

**What's in it for you?**
- Competitive salary with benefits package, paid 14 times a year;
- Meal Allowance;
- Private Health Insurance;
- A bright, modern, and exciting place to work;
- Several training and career development opportunities;
- Team events;
- 22 paid vacation days⁠;
- Free fruit, coffee and beverages and vending machines.

**Your job will be great**:

- You will give customer support by handling customers’ questions and concerns about the product/service and therefore helping them with their needs. In essence, you will take good care of the customers;
- From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience.

**Required profile**:

- Fluency, verbal and written, in German (minimum C1 or native level);
- Independent level of English (minimum B2);
- Prior Customer Service Experience - is mandatory (minimum 6 months);
- High curiosity and interest about the cryptocurrency market;
- Ability to effectively communicate, both written and verbally;
- Skilled in multi-tasking & working under pressure;
- Fast learner, diligent worker.

**To become a part of our Team you need to be**:

- Able to rotate shifts to help address client, customer, and business needs;
- You are expected to provide background clearance (certificate for highest level of education, references from previous employment, clean criminal record).

**Job Type**:Full-time

**Location**: On site: Porto

**Relocation** package may be offered.**

**Who are we?**

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more (Like, lots more.)

**Disclaimer**: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

**Location**:
PRT Porto - Avenida Sidonio Pais Nº 93

Language Requirements:
English (required), German (required)

Time Type:
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