2nd Line Support Analyst

2+ years of experience in support, preferably 2nd or 3rd line - Knowledge of Windows and/or Linux systems - Basic scripting skills - Experience in the financial/banking sector (a plus) **Tipo de oferta**: Período Integral

The Application Support Analyst (ASA) proactively seeks solutions for our clients' various technical and product related issues. As there is a large interface with our clients, the position requires an individual who is comfortable and confident when working remotely with our customer base. The ASA should have an excellent technical grasp on software and...

**Description**: **Main Tasks and Responsibilities**: - Support customers in the implementation and testing of products and services; - Resolution of incidents and response to requests for clarification associated with the services provided; - Ensure that support requests are resolved quickly and within agreed service levels; - Communication with the...

2nd line Support Windows Ecosystem What you'll need to succeed Proven experience of working in accordance with Service Level Agreements Strong written communication in Spanish and English. Spoken Spanish (B1/B2) Technical and Specialist Knowledge Ability to problem-solve complex technical issues Provide 2nd Line desktop support to users in a Win10...

Sobre o nosso cliente The hiring organization is a large organization within the financial services industry, known for its commitment to providing high-quality solutions. The company operates in an international environment and values expertise and innovation in the technology sector. Descrição Um/a DWP Operation and 2nd Level Support bem-sucedido/a...

**Mission** **Key Responsibilities**: - **Perform 2nd Level Support**: Responsible for resolving complex technical issues escalated from the first level support team, including troubleshooting, diagnosing, and resolving technical problems related to our workplace environment. - **Support Projects**: Collaborate with the Project Manager on various technical...

Are you driven by Technology? If so, it's at Readiness IT (Conkord).We are an international technology company founded in Portugal, part of an ecosystem of companies with over 500 employees, focusing on different areas of technology and different centers of excellence. We're Hiring Technical Support : Additional Requirements: Fluent English (spoken and...

**GRUNDFOS PORTUGAL is looking for a FRONT LINE REPRESENTATIVE** Contribute to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. telephone, E-mail, live chat, instant messaging etc. Provide Customer contact resolution on general and potentially complex inquiries within a timely manner (as predefined...

In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services. We are looking for a...

Are you driven by Technology? If so, it's at Readiness IT (Conkord).We are an international technology company founded in Portugal, part of an ecosystem of companies with over 500 employees, focusing on different areas of technology and different centers of excellence. We’re Hiring Technical Support : Additional Requirements: Fluent English (spoken and...