Metrics Analyst

1 semana atrás

Oeiras, Portugal Workplace Options Tempo inteiro

Drawing from an international network of credentialed providers and professionals, Workplace Options is the world’s largest integrated employee support and work-life services provider. As a leader in the employee wellbeing industry we provide world-class psychological support and work-life services to employees of our client companies and their family members. With service centres in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, Germany, UAE, Singapore, Japan, China, India and Indonesia Workplace Options support more than 65 million employees across 100,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world. Whether you serve on the front lines or behind the scenes, you will play an important role in helping people overcome obstacles and lead healthier lives.

Workplace Options have an exciting opportunity for a **Metrics Analyst**. This would either be a hybrid position from our office in Paço De Arcos, Lisbon or fully remote depending on your location. The Metrics Analyst is responsible for efficient and effective systems and processes, data collection, tracking and department reporting.

**Responsibilities**:

- Identify key metrics that will support recommendations of action on various aspects of the business.
- Support management of Local Service Delivery Partners.
- Support for the monthly partner invoicing/billing process.
- Produce monthly expense reports and in-country partner reports on ratio of expense to revenue.
- Liaise with WPO Finance on global infrastructure expense projections and invoice processing.
- Assist in working up financial models for in-country partners and prospects.
- Work closely with the VP on managing partner expense to stay within profit margins.
- Work closely with Global Infrastructure Partner Relations to identify and resolve areas for efficiency enhancement.
- Market research into competitor pricing trends.
- Production of monthly reports on Local Service Delivery Partner performance, utilisation, SLAs, and the necessary ad hoc reports.

**Requirements**:**
Qualifications/Skills**:

- Minimum of a bachelor’s degree in a related field.
- Analytical skills & experience dealing with large data sources.
- Strong background in statistics and analytic techniques.
- Exceptional organisational and logical skills.
- Must have the ability to handle complex data using advanced excel skills.
- Proven ability and skills with (the ability) to make recommendations.
- Ability to communicate data.
- Solution oriented outlook, formulating ideas and questions current processes.
- Ability to negotiate and influence to promote and implement new ideas.
- Exceptional attention to detail and time management skills.
- Ability to work in a deadline driven high-pressure environment (especially at the beginning of each month).

**Benefits**:
Competitive benefits package including Working from home days, Health Plan, Life Plan, Meal Allowance, Gym and Tuition Reimbursement.

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