Customer Service with French

Há 2 dias


Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

Are you fluent in French and ready for a new adventure in Lisbon? Join a global leader in outsourcing services and support a world-renowned travel and tourism brand. If you’re passionate about helping people and thrive in a dynamic, fast-paced environment, this is your opportunity to shine.

**Location**: Lisbon, Portugal (On-site)
**Employment Type**: Fixed-term (6 months) with possible extension or permanent contract
**Industry**: Travel & Tourism / BPO
**Languages**: French (C2) & English (B2+)
**Compensation**: Base salary + performance incentives

**What You’ll Do**

Provide accurate information and support per company policies
Assist with basic troubleshooting and service/product guidance
Document case details and escalate unresolved issues
Collaborate with internal teams to ensure customer satisfaction
Prioritize tasks and manage personal ticket queues efficiently
Share feedback to help improve service and workflows

**What We’re Looking For**
️ Native/Fluent French speaker (C2) + Good English skills (B2+)
At least 1 year of customer service experience
Strong written and verbal communication across all platforms
️ Comfortable with learning new software and basic tech support
Problem-solving mindset and strong attention to detail
Team player, adaptable, organized, and eager to grow
Willingness to work rotating shifts, Mon-Fri 6AM-10PM

**What’s on Offer**
Work for a top international travel & tourism brand
Performance-based bonus opportunities
Career growth in a global BPO setting
Friendly, multicultural work environment
️ Exclusive travel discounts and perks
And much more

FrenchJobs #CustomerService #LisbonJobs #TravelJobs #JoinOurTeam #BPOCareers #MultilingualJobs #ServiceExcellence



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