Revenue Operations Manager

Liminal is a global market intelligence and strategic advisory firm specializing in digital identity, financial crime and compliance, and IT security technology solutions across industries while also catering to the private equity and venture capital community. Founded in 2016, Liminal offers strategic and analytical services supporting executive decision-making at all product and business lifecycle stages. We advise some of the world’s most prominent business leaders, investors, and policymakers on building, acquiring, and investing in the next generation of solutions and technologies. We provide access to proprietary data and analysis, strategic frameworks, and integrated insights on the industry’s only market intelligence platform.

Every major company in the world has started focusing on the next generation of digital identity technologies as a necessity for continued growth and security. Our team works with a myriad of organizations, from Fortune 100s to startups, across industries including financial services, technology, telecommunications, and the P2P economy. At Liminal, we help businesses build solutions, execute strategies, invest intelligently, and connect with key decision-makers. We know that it’s in the sharing of discovery and insights that groundwork is laid, problems are solved, and entire sectors advance at the speed of light. Keeping information to ourselves delays progress for all. At Liminal, we don't just respond to the market; we define it.

**About the role**

We are seeking a highly analytical and strategic Revenue Operations Manager to drive growth and efficiency across our go-to-market (GTM) engine. This role sits at the intersection of Sales, Marketing, Customer Success, and Product, and is responsible for ensuring the end-to-end revenue funnel is optimized, predictable, and scalable.

**What you'll do**

**Build & Optimize Revenue Infrastructure**
- Design and manage the end-to-end GTM data infrastructure, including CRM (HubSpot), marketing automation tools, and revenue analytics dashboards.
- Ensure systems, workflows, and data structures align to support pipeline generation, conversion, retention, and expansion.
- Implement automation to reduce manual processes, increase team productivity, and improve data accuracy.

**Drive Forecasting & Performance Insights**:

- Own pipeline, bookings, and revenue forecasting processes across sales and customer success.
- Deliver performance analysis, funnel metrics, and actionable insights to revenue leaders and executive stakeholders.
- Establish weekly and quarterly reporting cadences to monitor progress against KPIs and identify areas for improvement.

**Enhance GTM Alignment & Operational Excellence**:

- Work closely with Sales, Marketing, and Customer Success leadership to improve conversion rates and reduce time-to-revenue.
- Lead annual and quarterly planning for capacity models, territory and quota setting, and segmentation strategy.
Establish feedback loops and post-mortem analysis to drive continuous GTM process refinement.

**Revenue Enablement & Strategic Projects**:

- Support revenue enablement through tooling, process documentation, and onboarding workflows.
- Lead cross-functional projects focused on improving customer acquisition, retention, and expansion outcomes.
- Serve as a trusted partner to the COO and senior leadership team on revenue strategy initiatives.

**Qualifications**
- 10+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS or data/AI-driven companies.
- Proven track record building and scaling revenue systems and processes at growth-stage or enterprise companies.
Strong fluency in CRM platforms (e.g., HubSpot), BI tools (e.g., Looker, Tableau), and Excel/Google Sheets.
- Demonstrated ability to deliver accurate forecasting, identify revenue levers, and operationalize GTM strategies.
- Excellent communication and collaboration skills, with the ability to influence without authority.
- High attention to detail, with strong execution and project management skills.
- Bachelor’s degree in Business, Finance, Analytics, or a related field.

**Bonus Points**:

- Experience with revenue intelligence platforms (e.g., Gong, Clari).
- Familiarity with PLG or hybrid sales models.
- Prior experience supporting Series A/B growth and sales process maturation.
- Hands-on knowledge of revtech stack integration and optimization.