Social Media Community Specialist

Há 7 dias

Lisboa, Portugal Bolt Technology Tempo inteiro

We're looking for a Social Media Community Specialist who will be responsible for building and maintaining our online social media community. You'll be in charge of the brand's communication across our social media channels, including Facebook, Twitter, Instagram and TikTok.

The ideal Social Media Community Specialist has exceptional communication skills in writing. You'll not only participate in conversations with our community, but also provide it with the best customer experience possible. You should be a people person who's empathetic to customers' needs and is passionate about helping others.

**Your daily adventures will include**:

- Working closely with other departments (Customer Support/Operations/PR/Policy)
- Handling the driver Facebook group (engaging and building a community)
- Handling Bolt's social media pages (listening, engaging, and moderating)
- Responding to customers on time
- Choosing and announcing giveaway winners
- Monitoring, tracking, and reporting on feedback and online reviews
- Support reporting on campaign sentiment
- Monitoring industry social media activities and recommending content ideas to Local Marketing team

**What we're looking for**:

- At least 1+ years' experience as a community manager or in a similar role
- Native Portuguese fluency and great English written communication skills
- Organised and detail-oriented
- Creative writing and thinking skills
- Ability to work independently and to collaborate as part of a team
- A passion for customer engagement and community management
- Outstanding and confident engagement skills including promoting productive behaviours, being relentlessly positive and effectively managing conflicts

**You will get extra credit for**:

- Experience working in a fast-paced technology company
- Any other language is a plus

LI-Hybrid

  • Social Media Community Manager

    Há 4 dias

    Lisboa, Portugal ICUC Social Tempo inteiro

    Social Media Community Manager - Fluent or C2 level in Portuguese and English **Please upload your resume in English.** - Do you have a minimum of 2 years of experience in social media management? - Are you looking for 100% remote work from home - no commute to the office? - Do you enjoy managing social media accounts and assessing inbound messages and user...

  • Social Media Specialist

    Há 7 dias

    Lisboa, Portugal Air Apps Tempo inteiro

    **About Us**: Join us as we build tools that help millions stay productive, connected, and inspired—every single day. **About the Role**: We’re looking for a creative and detail-oriented **Social Media Specialist** to join our Lisbon-based team on a **full-time basis.**In this role, you will be responsible for writing and publishing engaging content...

  • Snr Social Media Manager

    2 semanas atrás

    Lisboa, Portugal OLIVER Agency Tempo inteiro

    Established in 2004, **OLIVER** is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...

  • Community Support Representative

    Há 4 dias

    Lisboa, Portugal Uber Tempo inteiro

    **About The role**: At Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way. Community Support Representatives (CSR) are all about helping and educating all our users. We help...

  • Social Media Manager

    1 semana atrás

    Lisboa, Portugal Somosotech IT Co Limited Tempo inteiro

    Location: Remote (Within EU and Willing to Relocate to Portugal) Overview: **Responsibilities**: - Develop and execute a comprehensive social media strategy to increase brand awareness, engagement, and community building - Create and curate engaging and informative content to be shared on social media platforms - Monitor and respond to community...

  • Social Media Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Tripnly Tempo inteiro

    About TripnlyTripnly is a Lisbon-based software company focused on travel technologies, currently in a scale-up phase.By positioning Artificial Intelligence and Machine Learning technologies into the core of our web and mobile-based solutions, we design products and services for the needs of all stakeholders in the world of travel, especially end-users.Our...

  • Social media executive

    3 semanas atrás

    Lisboa, Portugal OgilvyES Tempo inteiro

    Estamos à procura de um(a) Social Media Manager que terá de estar sediado(a) em Lisboa, Portugal. Responsabilidades Como Social Media Manager, serás o(a) responsável por tudo o que acontece na comunidade da marca. As tuas principais responsabilidades serão: Definição mensal de conteúdos que respondam à estratégia delineada, trabalhando em conjunto...

  • Social Media Executive

    4 semanas atrás

    Lisboa, Portugal OgilvyES Tempo inteiro

    Estamos à procura de um(a) Social Media Manager que terá de estar sediado(a) em Lisboa, Portugal. Responsabilidades Como Social Media Manager, serás o(a) responsável por tudo o que acontece na comunidade da marca. As tuas principais responsabilidades serão: Definição mensal de conteúdos que respondam à estratégia delineada, trabalhando em conjunto...

  • Social Media Executive

    Há 5 dias

    Lisboa, Portugal OgilvyES Tempo inteiro

    Estamos à procura de um(a) Social Media Manager que terá de estar sediado(a) em Lisboa, Portugal. Responsabilidades Como Social Media Manager, serás o(a) responsável por tudo o que acontece na comunidade da marca. As tuas principais responsabilidades serão: Definição mensal de conteúdos que respondam à estratégia delineada, trabalhando em conjunto...

  • Social Media Executive

    Há 3 dias

    Lisboa, Portugal OgilvyES Tempo inteiro

    Estamos à procura de um(a) Social Media Manager que terá de estar sediado(a) em Lisboa, Portugal. Responsabilidades Como Social Media Manager, serás o(a) responsável por tudo o que acontece na comunidade da marca. As tuas principais responsabilidades serão: Definição mensal de conteúdos que respondam à estratégia delineada, trabalhando em conjunto...