IT Operations Specialist

If you are like us enthusiastic about the new opportunities the IT cloud is offering but at the same time attentive to its threats in terms of costs propagation and capacity inefficiency, then we have the right position for you. We need experts like you to make the difference and crack the pitfalls in our ambitious but disciplined journey to grow the Cloud footprint, leveraging innovation, cross-team collaboration and technical and business acumen.

**Where will you be in the organization?**

**The division**

Group Technology Operations** **(GTO)** **aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

**The department / team**

Our main mission is to be the preferred partner of the Business families in Corporate Functions while ensuring excellence and consistency across our products in:

- Implementing, operating and managing Group and/or Global Solutions
- Delivering advisory services in answer to Business requirements and stakes
- Leveraging a market leading right-shored delivery model
- Continuously integrating customer centricity, efficiency, innovation & technology in our operating model

You will integrate a high performing team of ~200 experts, mainly located in France and Portugal (and supported by offshored managed services), with a strong focus on delivery, collaboration, commitment and value creation, where you will have the opportunity to learn and develop yourself in cutting-edge technologies and engage in activities that relate directly with business processes and functions, working together with the colleagues from the Group Corporate departments.

**About the job**

**Job purpose**

Our department is committed to offering to our customer entities cloud-based solutions that run with the expected performance and robustness, while being efficient and cost-effective. As a FinOps Specialist, you will play a pivotal role in driving this, by managing and balancing the business requirements and technical needs with the cloud capacity and respective costs, considering as well the growing cloud footprint and the evolving business solutions strategy.

**Main missions**

Your responsibilities include:

- Establishing and managing cloud financial management practices, including budgeting, forecasting, and cost optimization.
- Defining and implementing financial policies and controls for cloud operations.
- Monitoring and reporting on cloud usage, costs, and performance.
- Collaborating with Product teams and technical teams to help them optimize cloud usage without compromising reliability or performance
- Designing and running a holistic FinOps framework to drive a multi-domain governance, looking at innovation, effective decision processes, efficiency leverage and usage optimization
- Propagating the best practices in cloud financial management across the Department stakeholders

**Your Profile**

We are looking for someone with the following experience and skills:
**Experience**
- Degree in Computer Science, Information Technology, Finance, or a related field
- Hands-on experience in Cloud operations and/or financial management, having acquired familiarity with cloud-based architectures, cloud provider tools, financial and systems for budgeting, forecasting, and cost optimization
- Experience in IT asset management or cost accounting is a plus

**Technical skills**
- Certifications from Cloud providers such as Amazon Web Services (AWS) or Microsoft Azure
- Solid mastery of cloud-related data, technical and financial, relating to the analysis and optimization of cloud usage, and management and allocation of cloud resources, and troubleshoot operational issues
- Knowledge of financial systems and tools for budgeting, forecasting, and cost optimization.

**Soft skills / transversal skills**
- Stakeholder management
- Communication and collaboration skills, adaptive to different levels of the organization, from executive forums to technical teams
- Autonomy and self-drive, but also teamwork and leadership
- Analytical thinking, attention to detail, and problem-solving
- English proficiency

**About AXA**
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opport