Empregos actuais relacionados com Operations Manager for Microsoft - Lisboa - Microsoft
-
Safety Operations Program Manager
Há 7 dias
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft Business Process Outsource and AI Operations (BPO and AI Ops) is responsible for the execution of contracting, performance management, and delivering business services in support of a wide range of business units within Microsoft. Our Mission is to be trusted advisors who anticipate and operationally execute our services and create value to both...
-
Data Annotation Team Manager
Há 3 dias
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft Business Process Outsource (BPO) and AI Operations is responsible for the contracting, performance management, and continuous improvement execution activities for all outsourced global service providers supporting a wide range of business units within Microsoft. Our Mission is to be trusted advisors who anticipate and operationally execute on...
-
HR Manager Consulting
2 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Technical Program Manager
Há 5 dias
Lisboa, Portugal Microsoft Tempo inteiroWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Critsit Relationship Manager
2 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Technical Support Engineering Manager
2 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Supportability Program Manager
Há 3 dias
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Azure Technical Support Engineering Manager
2 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
-
Customer Success Manager
2 semanas atrás
Lisboa, Portugal Microsoft Tempo inteiroMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
Operations Manager for Microsoft
2 semanas atrás
What you can expect
- Teleperformance is recruiting an Operations Manager for Microsoft
- Are you someone who isn’t afraid to dive in and tackle challenges head-on? In this role, you will need strong leadership, analytical and communication skills.
- You will be responsible for managing key client relationships, overseeing day-to-day operations, and leading cross-functional teams to meet project milestones within deadlines. You should be resilient and eager to be a strong contributor to the team.
- Are you ready for the challenge?
What you'll do
- Manage a team of Supervisors, work on their development and provide them with training and support;
- Analyze and report main results and KPIs to the CCM and to the client;
- Identify potential risks and opportunities of improvement;
- Ensure the correct implementation of the standard processes and procedures;
- Act with initiative, make things happen and accept responsibility for the results;
- Provide the team a clear sense of direction, ensuring the knowledge of each team member in order to develop the feeling of “Care” to achieve excellent results in motivation, inspiration, attendance and engagement;
- Measure and improve the productivity of the team;
- Be an active part in the processes of continuous improvement, proposing improvement and innovations methods across the department and the company (producing fresh and imaginative ideas and solutions);
- Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GECSP - Global Essential Compliance, Information Security Policies, HR, etc.;
- Communicate to the leadership any known infractions of these Corporate Policies and procedures immediately;
- May perform other duties as requested not specifically addressed in this document.
What you'll need
- Fluent level of written and verbal communication skills in English (min. C1);
- High communication skills;
- Experience in operations management;
- Enjoy servicing clients with knowledge, expertise, and a spark;
- High focus in consulting strategies to help clients maximize their spends;
- And a bucket full of motivation
**Benefits**:
- Excellent work opportunity in a dynamic leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Investment in training and personal development;
- Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
- Health Insurance;
- Free language courses, sport activities and organized events;
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
Teleperformance Portugal
- Teleperformance Portugal is **one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute.** **TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine** With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
