Medical Information and Adverse Event Intake Specialist with English and French Language

**IQVIA Safety Operations team play an important part in the design, build and execution of end-to-end safety solutions for major pharmaceutical companies and their post market products around the world. We are proud to be an international, diverse team based across the world, with ‘safety hubs’ in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India and USA. Each new joiner is supported by a nurturing management team, collaborative colleagues as well as a clear career ladder with plenty of opportunities to allow you to grow, adapt and shine.**:
**Medical Information and Adverse Event Intake Specialist**with English and French language**:
**This position will put you at the forefront of Patient Safety. With daily direct contact with Health Care Professionals (HCPs) and patients (the very people we are working to help), this is a highly visible and important role within IQVIA and essential to our core goal of patient safety. You will perform key medical information call centre services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas: Respiratory; Infectious diseases, Immunology and Inflammation; HIV & Oncology.**:
**You will benefit from joining the largest safety department in the world and working within an industry-leading, best-practice environment. To ensure you contribute to the business and grow your career, you will also benefit from ongoing training and development from our in-house safety experts to plan and progress your career.**:
**RESPONSIBILITIES**:

- **Provide phone support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required.**:

- **Establish and maintain effective team communications i.e. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes.**:

- **Build a positive, collaborative team environment with other Lifecycle safety team members.**:

- **Participate in training across Lifecycle safety service offerings, participate in working groups as applicable in implementation of new initiatives, identification, and implementation of process efficiencies.**:
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**:

- **B**achelor’s Degree in a Life Science or Healthcare is required.**:

- **Excellent written and verbal skills in**English (min. C1 level)**and**French language (min. C2 or native level).**:

- **Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.**:

- **Excellent attention to detail and accuracy maintaining consistently high-quality standards.**:

- **Excellent organizational skills and time management skills.**:

- **Ability to establish and maintain effective working relationships with coworkers, managers and clients.**:

- **Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.**:
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.