Content Moderator

1 semana atrás

Lisboa, Portugal HCL Technologies Tempo inteiro

**Content Moderator (Remote in Lisbon) - French Speaker**

HCL Technologies a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).

This position offers you the opportunity to work alongside our client who is a global news publisher. As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s news site. Content Reviewers will be responsible for optimal quality and productivity levels.

**Responsibilities**
- Responsible for evaluating comments posted on the website in conjunction with client policy
- Visually navigate and review text based comments and user profiles
- Moderate and escalate violations of client policies using internal tools
- Maintain a high level of quality in each case that you review
- Achieve weekly productivity deliverables as part of daily workflow
- Balance priorities of daily workflow tasks in line with client needs
- You may be required from time to time to support different workflows/products/markets
**Qualifications & Experience**
- Experience navigating internet websites including social media, commercial websites etc.
- Broad knowledge of current national and international political, historical and social news
- Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material
- Proven ability to deliver highest quality results while paying strict attention to detail
- Ability to be flexible and adaptable to meet changing business needs
- Ability to work in a fast paced environment with high volume and complex demands
- Can remain positive during challenging assignments
- Strong work ethic and ability to work with mínimal supervision
- Intermediate I.T skills with the ability to quickly learn new tools
**Required Language Thresholds**:

- French (C2: Native-Level Fluency)
- English (B2: Independent User Level)
**Competencies**
- Solutions Orientated
- Initiative
- Collaboration
- Organisational commitment
- Customer Focus
- Teamwork
- Organisation & Planning
- Results Orientated
- Attention to detail
- Problem Solving & Information Gathering
- Resilience & Adaptability
**Shifts**
- Rotational shifts from 6am to 10pm Monday - Sunday
- Remote work in Lisbon, Portugal
**Benefits and Perks**
- Competitive Salary
- Meal Allowance on Card
- Career Progression Opportunities
- Parenthood Program
- Well rounded Health and Life Insurance Packages

**Job Types**: Full-time, Permanent

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