Junior Customer Support Specialist

Há 13 horas

Porto, Portugal LS Retail Tempo inteiro

Are you newly graduated and passionate about providing exceptional technical support services? Do you have interest in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer** **Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our customers 24/7 and is provided by a global team of support specialists.

**Key Responsibilities**:

- Troubleshoot issues submitted through the service desk and recommend effective solutions.
- Guide and train our customers according to service level agreements (SLA).
- Collaborate with other teams to ensure customer satisfaction
- Test and verify new programs against established standards.
- Prioritize error reporting and maintain system capability by testing computer components.
- Register new functionality suggestions and verify localizations.
- Prepare reference materials and user guides, while documenting operating instructions.
- Document and track customer inquiries and resolutions accurately in our system.
- Stay updated on our products and services to deliver the best possible support

**What We’re Looking For**:

- A diploma or degree in business, IT, or retail is preferred.
- Interest in ERP systems like Microsoft Dynamics BC and / or retail processes.
- Good problem-solving skills, with the ability to prioritize tasks under pressure.
- Good communication skills with a focus on customer satisfaction.
- Good English knowledge, written and spoken.
- Ability to work well in a team and continuously learn and share new skills.

**Why Join Us?**

At LS Retail, we pride ourselves on fostering a collaborative environment where innovation meets customer success. As a Customer Support Specialist, you’ll play a crucial role in ensuring our customers and partners get the most out of our solutions, while growing your own expertise in the retail software space.

**Ready to Apply?

  • Junior Customer Success Specialist

    Há 16 horas

    Porto, Portugal Onepilot Tempo inteiro

    O Onepilot é uma startup que está a tornar-se numa referência no ramo automóvel de usados. Somos uma equipa jovem mas acima de tudo ambiciosa. Se estás à procura de ter verdadeiro impacto no dia a dia de uma startup e centenas de clientes, esta vaga é para ti. Estamos agora à procura de um(a) Junior Customer Success Specialist para reforçar a nossa...

  • Multilingual Customer Support

    3 semanas atrás

    Porto, Portugal Cross Border Talents Tempo inteiro

    Multilingual Customer Support & Operations Specialists (Various EU Languages) - On-Site Porto Porto, Portugal (On-Site) 1,000 - 1,500 Gross per month (Paid 14 times a year) About the Role We are seeking talented and highly motivated multilingual professionals to join our dynamic team in Porto, Portugal. We have multiple immediate openings across several...

  • Junior Customer Success Specialist

    Há 19 horas

    Porto, Portugal Onepilot Tempo inteiro

    O Onepilot é uma startup que está a tornar-se numa referência no ramo automóvel de usados. Somos uma equipa jovem mas acima de tudo ambiciosa.Se estás à procura de ter verdadeiro impacto no dia a dia de uma startup e centenas de clientes, esta vaga é para ti.Estamos agora à procura de um(a) Junior Customer Success Specialist para reforçar a nossa...

  • Customer Support Specialist

    Há 13 horas

    Porto, Portugal LS Retail Tempo inteiro

    Are you passionate about providing exceptional technical support services? Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer**Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our...

  • Multilingual Customer Support

    3 semanas atrás

    Porto, Portugal Cross Border Talents Tempo inteiro

    Multilingual Customer Support & Operations Specialists (Various EU Languages) - On-Site Porto Porto, Portugal (On-Site) 1,000 - 1,500 Gross per month (Paid 14 times a year) About the Role We are seeking talented and highly motivated multilingual professionals to join our dynamic team in Porto, Portugal. We have multiple immediate openings across several key...

  • Multilingual Customer Support

    1 dia atrás

    Porto, Portugal Cross Border Talents Tempo inteiro

    Multilingual Customer Support & Operations Specialists (Various EU Languages) - On-Site Porto Porto, Portugal (On-Site) 1,000 - 1,500 Gross per month (Paid 14 times a year) About the Role We are seeking talented and highly motivated multilingual professionals to join our dynamic team in Porto, Portugal. We have multiple immediate openings across several key...

  • Bilingual Junior O2c Specialist

    Há 2 dias

    Porto, Portugal Atlean World Tempo inteiro

    Junior O2C Specialist fluent in French and English needed to process customer orders, generate invoices, and support customer queries.

  • Multilingual Customer Support

    Há 2 dias

    Porto, Portugal Cross Border Talents Tempo inteiro

    Multilingual Customer Support & Operations Specialists (Various EU Languages) - On-Site Porto Porto, Portugal (On-Site) 1,000 - 1,500 Gross per month (Paid 14 times a year) About the Role We are seeking talented and highly motivated multilingual professionals to join our dynamic team in Porto, Portugal. We have multiple immediate openings across several key...

  • Multilingual Customer Support

    Há 2 dias

    Porto, Portugal Cross Border Talents Tempo inteiro

    Multilingual Customer Support & Operations Specialists (Various EU Languages) - On-Site Porto Porto, Portugal (On-Site) 1,000 - 1,500 Gross per month (Paid 14 times a year) About the Role We are seeking talented and highly motivated multilingual professionals to join our dynamic team in Porto, Portugal. We have multiple immediate openings across several key...

  • Junior O2C Specialist

    Há 2 dias

    Porto, Portugal Cbtalents Tempo inteiro

    Junior O2C Specialist (French Speaking) Diabetes Medical Devices | Finance & Accounting Location Porto, Portugal – On-site Start Date 22 January 2026 Working Schedule Monday to Friday | 09:00 – 18:00 Days Off: Saturday & Sunday Role Overview We are looking for a Junior Order-to-Cash (O2C) Specialist to join our Finance & Accounting team supporting the...