Customer Service Specialist

Há 3 horas

Porto, Portugal Bluwalk Tempo inteiro

**Company Description**
Bluwalk is an urban mobility operator whose mission is to facilitate access and improve quality of work opportunities in the field of mobility. Manage operations in the largest centres national urban services, in the ride-hailing (TVDE), courier, e-commerce and food delivery segments. Was highlighted by the Financial Times (FT1000 Europe’s Fastest Growing) for two consecutive years,positioning itself in one of the years as the Portuguese company with the fastest growth.

Working at Bluwalk means joining a dynamic and innovative team determined to reach the highest levels of professional diligence and excellence. That’s why we invest in selecting the best professionals to work with and helping them grow. We believe in talent, provide top-notch tools and create opportunities for our associates to reach their full potential (know more).
**Job Description** Customer Service Specialist**

**The job will require you to**:

- Maintain a strong focus on customer requests and retention;
- Serve as a gatekeeper for the company, ensuring customer satisfaction and delivering professional support in a positive and empathetic manner;
- Adhere to established procedures, guidelines, and communication policies;
- Offer feedback and propose solutions to enhance our services and processes.
- At least 1 year of experience in customer service;
- Customer-oriented with the ability to adapt and respond to different types of people;
- Strong skills in telephone handling and active listening;
- Excellent communication skills, both written and verbal;
- With an entrepreneurial attitude, drive, and positivity;
- A person who does more with less and strives for high standards of quality;
- Conversational proficiency in English;
- University degree (a plus).

  • Customer Service Specialist

    Há 7 dias

    Porto, Portugal obviousate Tempo inteiro

    Position SummaryWe are looking for a motivated Customer Service Specialist to join our team. In this role, you will act as the first point of contact for our customers, providing support, answering inquiries, and ensuring a positive experience. You will handle a variety of customer interactions across multiple channels while maintaining high standards of...

  • Customer Service Specialist

    2 semanas atrás

    Porto, Portugal City Job Offers Tempo inteiro

    **Customer Service Specialist in Oporto (Dutch Market)** Full-time Permanent Want to join an industry-leading company? If your first language is Dutch and you want to work in Oporto, this is the offer for you! **Dutch-speaking Customer Service Specialist** This well established international company needs your talent! Don’t miss this chance to live new...

  • Customer Service Specialist

    Há 5 dias

    Porto, Portugal City Job Offers Tempo inteiro

    **Customer Service Specialist in Oporto (Dutch Market)** Want to join an industry-leading company? If your first language is Dutch and you want to work in Oporto, this is the offer for you! **Dutch-speaking Customer Service Specialist** This well established international company needs your talent! Don’t miss this chance to live new experiences, read on...

  • Customer Service Specialist

    1 semana atrás

    Porto, Porto, Portugal obviousate Tempo inteiro

    Position SummaryWe are looking for a motivated Customer Service Specialist to join our team. In this role, you will act as the first point of contact for our customers, providing support, answering inquiries, and ensuring a positive experience. You will handle a variety of customer interactions across multiple channels while maintaining high standards of...

  • Customer Service Specialist

    2 semanas atrás

    Porto, Porto, Portugal CBT Tempo inteiro 11 400 € - 23 620 € por ano

    Customer Service Specialist (German C1 + English B2) Location: Porto, Portugal Work Model: OnSite  Application Deadlines: March 6 and March 27, 2025 Start Date: November 6, 2025 About the Role Join a motivated and multilingual team as a Customer Service Specialist for a prestigious banking project in Porto. You will be the first point of contact for...

  • Customer Service Specialist

    3 semanas atrás

    Porto, Portugal Host Wise Tempo inteiro

    Job Opening: Customer Service Specialist HOST WISE is a game-changing property management company in Portugal, driven by a passion for revolutionising the vacation rental and real estate investment sectors. We connect property owners, real estate investors, tourists, and digital nomads from all corners of the world. Lightning-fast Growth StartUp, we closed...

  • Customer Service Specialist English Speaker

    2 semanas atrás

    Porto, Portugal Cross Border Talents Tempo inteiro

    Start Date: Immediate  We are hiring English-speaking Customer Service Specialists to join an international company based in Porto. This is a full-time on-site role offering stability, paid training, and great career development opportunities. Role Overview You will support customers via phone, email, and live chat, ensuring smooth and professional service....

  • Customer Service Specialist

    Há 4 dias

    Porto, Portugal knok Tempo inteiro

    **Learn About Knok** We’re on a mission to lead and humanise the digital transformation of healthcare to everyone, everywhere. We deliver a fully integrated telemedicine solution, supporting value-based care models and creating one of the most efficient platforms in the digital health market: Panacea. Panacea by knok has a unique combination of...

  • Customer Service Specialist

    Há 4 dias

    Porto, Portugal knok Tempo inteiro

    **Learn About Knok** We’re on a mission to lead and humanise the digital transformation of healthcare to everyone, everywhere. We deliver a fully integrated telemedicine solution, supporting value-based care models and creating one of the most efficient platforms in the digital health market: Panacea. Panacea by knok has a unique combination of...

  • Customer Service Specialist

    2 semanas atrás

    Porto, Portugal City Job Offers Tempo inteiro

    **Customer Service Specialist in Porto (German Market)**: Full-time Permanent Want to join an industry-leading company? If your first language is German and you want to work in Porto, this is the offer for you! **German-speaking Customer Service Specialist**: This well established international company needs your talent! Don’t miss this chance to live...