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Romanian Customer Service Representative for Fashion Brand

3 semanas atrás

Lisboa, Portugal Konecta Portugal Tempo inteiro

As a Customer Service Representative, you will be the main point of contact for our customers, providing high-quality support and contributing to our customer satisfaction goals. The role involves interacting with customers through various communication channels.

**Responsibilities**:

- Resolve customer issues and provide information about products and services.
- Maintain accurate records of communications and activities.
- Collaborate with other team members to improve customer service processes.
- Participate in training and skill development programs.

**Requirements**:

- Native-level fluency in Romanian.
- At least B2 level proficiency in English.
- Previous experience in a customer service role.
- Excellent communication and problem-solving skills.

**Benefits**:

- Competitive salary and additional benefits.
- Opportunities for professional development and continuous training.
- Collaborative and supportive work environment.
- Potential for career growth within the company.

**Tipo de oferta**: Período Integral, Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Seguro saúde

Horário de trabalho:

- Turno de 8 horas

Remuneração suplementar:

- Décimo terceiro salário
- Subsídio de Natal

Requisito de idioma flexível:

- Português Não Necessário

Pergunta(s) de seleção:

- Are you native Romanian?