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We re Hiring Customer Support Agent
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Portugal Intelcia Tempo inteiroAs a global outsourcing player, INTELCIA has been combining talent, technology and processes for 20 years to offer a service and skills tailored to international standards to its clients around the world.Location: LisbonContract Type: Full-timeDepartment: Customer Support / Contact Center Are you passionate about helping others and looking for a new...
Customer Support
2 semanas atrás
You will work in **Lisbon**, **Portugal**: - **Recruitment Process**: Easy online recruitment process (phone call interview) - **No Experience Needed**: Previous experience is not required. What matters are your language skills and willingness to learn new things We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. **About the project**: You will be providing services for an innovative medical device company dedicated to making the lives of people with diabetes and other conditions easier through theuse of its Omnipod® product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. **Your Responsibilities**: - Assist customers with issues or unexpected problems - Quickly and efficiently resolve urgent situations. - Stay calm and constructive in sensitive situations. - Focus on finding effective solutions tailored to customer needs while enhancing team performance. **Requirements**: - Fluency in Italian language (must be at least C2) - Communicative level of English language ( at least B2) - You live in Lisbon or you are ready to relocate - Ability to communicate clearly and effectively **What you will gain**: - full time contract - **Salary without accommodation: 1366 euros gross / month**: - Salary with accommodation (room in shared apartment with bills included): 1040 euros gross / month - Public and Private health insurance provided by the employer Note: EU citizenship or full working rights are required ?PORld> Pay: 1,040.00€ - 1,366.00€ per month Application Question(s): - Are you based in Lisbon or ready to relocate there? - When can you start working? **Language**: - Italian (required) - English (required)
