Programme Manager

**Who We Are**:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

**Programme Manager with eCommerce experience**:
**The opportunity**:
Programme Manager required to deliver complex eCommerce solutions to leading brands. We require capable individual with significant project and programme management experience as well as experience in managing large scale accounts.

**What you'll be doing**:
You will be responsible for the management of several project managers to ensure project reporting is undertaken, collaborating on issue and risk management and escalating issues as required to the appropriate level.

**What we want from you**:

- Proven Programme Management experience
- Experience in software development Project Management experience, with experience eCommerce
- Strong stakeholder management skills
- Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.
- Accurate and detailed Programme level reporting
- Experience in multi-vendor management
- Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
- Experience of overseeing 3rd parties.
- Excellent risk management skills
- Minimum of five years' experience working in an Agile environment
- Working knowledge of Agile frameworks: Scrum and Kanban
- Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
- Strong leadership skills with experience of managing and mentoring other project managers.
- Strong time management & organisational skills.
- Excellent communication and relationship management skills
- Good commercial knowledge, experience of contract negotiations would be advantageous.
- Maintaining a resource plan showing resource commitment across the projects and keeping track of potential end dates in association with functional lead personnel
- Keeping track of resource requests and managing fulfilment of these requests internally or externally as appropriate
- Experience of managing multiple projects with some exposure to eCommerce and the retail industry
- Exposure to medium to large scale fixed price project delivery

**What we can offer you**:
Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

**AT VML Enterprise Solutions**:
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.

In our Lisbon or Porto office, you'll join a team of other specialists who are always ready to help each other. The team is part of our Enterprise Solutions network and works in coordination with