Customer Service Advisor Backoffice
Há 4 dias
Linde Global Services
**Customer Service Advisor Backoffice - Spanish Speaker (M/F/d)**
Porto, Portugal (req8752)
**What you will enjoy doing**
- Guide the customers through the Webshop
- Transfer queries to the corresponding department
- Ensuring that the data received from the customers is accurately and timely maintained is part of your job
- Further you will ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master
- In addition, you will manage channel requests to the appropriate person responsible for complex requests / responsible area (sales, credit to cash, delivery, etc.)
**What makes you great**
- Fluent in spanish is native, English is highly valued
- You have an secondary school (High School) is required for this role
- Further you are pro-active, focused on responding promptly to actions
- SAP/ERP basic knowledge is a plus
- Strong commitment to teamwork, highly goal and objective oriented, as well as a strong customer orientation and dedication to customer service required
**Why you will love working with us**
Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure - while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
**What we offer you**
**This role is a full time position based on an limited contract. The standard weekly working hours will be from 07:00 hrs till 16:00 hrs.**
We offer you free hot drinks and water, as well as free fruits and a happiness committee.
**Have we inspired you? Let´s talk about it**
**Your contact person**
Linde Gas España
Linde HR Team
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