Process Owner
Há 5 dias
Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure - while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
Tasks
\- Define a roadmap to process quality improvement
\- Benchmark processes with other countries and regions and define clear guidelines for best practices and make the change happen
\- Create meaningful changes, identifying cost saving and Identify process risks, roadblocks and improvement opportunities
\- Review, approve and communicate in a timely manner, process changes and/or improvements
\- Get the buy in from the different BU’s to change processes
\- Calculate together with FICO process savings and report them in powersteering
\- Propose and supervise KPIS for the different processes, guaranteeing a standard productivity
\- Manage robots that have an interaction with processes and define contingency plans for all scenarios
**Requirements**:
\- University degree, preferably in economics, business administration or similar
\- Minimum 3 years professional experience in a similar role (preferably in a multinational service company)
\- In-depth knowledge of process and procedure improvement
\- Advanced Excel user
\- Advanced level of spoken and written English
\- Working experience in Audit desirable
\- SAP user desirable
**Benefits**:
- Stable Vacancy;
- Competitive salary + benefits;
- Multicultural and dynamic environment.
- Possibility to be part of a multinational and possibility to grow.
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