Technology Specialist

Are you passionate about helping customers transform their businesses? Microsoft is at the forefront of this transformation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success.

The main goal of a Microsoft Technology Specialist (TS) is to win the technical decision of customers to use our technology. The TS is expected to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.

**Responsibilities**:
**Key Responsibilities**:

- ** Lead technical discussions** with customers leveraging processes and tools, demos and programs; use consultative and/or Challenger method; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
- ** Build strategy**: map the agreed customer vision into a strategy, resolving concerns, preventing and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.
- ** Drive technical assessments **to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case.
- ** Design the solution** using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision maker agrees with proposed architecture and on the migration plan. Drive POCs and MVPs.
- ** Scale through partners**, acting as liaison between the partner and team and facilitating partner resources and processes; supporting partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.
- ** Be the Voice of Customer** to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements.
- ** Maintain and grow expertise** in cloud migration, keeping up to date with market trends and competitive insights; collaborate and share with the technical community.

**Qualifications**:
**Required/Minimum Qualifications**:
6+ years of technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
- OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience OR equivalent experience.
- Fluent in Portuguese and English.

**Additional or Preferred Qualifications**:

- ** Competitive Landscape**: Knowledge of other App Dev, App Service platforms such as AWS, GCP, Salesforce, etc.
- ** Partners**: Experience leveraging partner solutions to solve customer needs and scale opportunities.
- ** Experience creating cloud migration Proof of Concepts (PoC), Minimum Viable Products** **(MVPs)** for customers that lead to production deployments.
- ** Collaborative**: Works cohesively with customers, the Microsoft account team, and Microsoft partners. Helps others succeed by identifying and promoting innovative solutions and strategies.
- ** Excellent** **Communicator**: Demonstrates executive presence, presentation skills, deep technical product demo abilities, written and verbal communication skills.
- **Deep domain knowledge** in App Dev services namely AKS, ACA, App Plat, etc. & Migration (lift-and-shift and modernization to PaaS) OR hands-on experience working with the respective products at the expert level.
- ** Relationship Building**: Proven track record of building deep technical relationships with senior executives. Experience in managing various stakeholder relationships to get consensus on solution/projects. The ability to influence and build relationships across technical and business teams.