Credit & Fraud Analyst (French Speaking)

Há 12 horas

Lisboa, Portugal Salt Services Tempo inteiro

Afin de renforcer nos équipes, nous proposons un contrat à durée déterminée pour une année au poste de **Credit & Fraud Analyst.** Vous travaillerez au sein du pôle back office.

**Missions**:

- **Analyse de Solvabilité**:

- Effectuer des analyses de solvabilité de clients privés et d’entreprises en utilisant différentes sources d’informations et bases de données externes et internes.
- Appliquer des restrictions sur des services si nécessaire ;
- **Détection des fraudes et actions de prévention**
- Définir et faire évoluer le cadre de la détection de la fraude dans le secteur des télécoms en prenant une approche proactive qui nécessite de:

- Traiter les alertes de Fraude générées par les systèmes de détection ou reçues au travers d’autres médias dans le délai imparti ;
- Procéder à des investigations approfondies sur les cas suspicieux en collaboration avec les équipes techniques et/ou autres fonctions transverses. Prendre les actions appropriées afin de limiter les impacts clients, financiers et/ou de conformité ;
- Analyser les cas d’utilisation abusive de nos services ou systèmes et prendre des actions appropriées tels que:

- Restriction des services.
- Analyser les risques encourus et leurs impacts financiers en vue de la réactivation des services suspendus.
- Constituer des dossiers complets pour les plaintes pénales.
- Fournir des recommandations en vue de l’amélioration des techniques et des systèmes de détection.
- Assurer la formalisation et le partage des connaissances au sein de l’équipe et vis-à-vis du management.
- Documenter et mettre à jour les procédures opérationnelles.

**Le profil**:

- Bachelor ou diplôme supérieur en finance, économie
- Connaissance du secteur des télécoms avec une première expérience en « Credit et/ou Fraud Risk » (Telco, banque ou assurance) ;
- Connaissances avancées des outils informatiques et CRM (Pack office, Excel avancé, des connaissances SQL sont un atout) ;
- Esprit analytique et critique, rigueur et précision ;
- Capacité à bien gérer des demandes urgentes ;
- Aptitude à collaborer au sein d'équipes interfonctionnelles ;
- Très bonnes connaissances de l’anglais et du français (compréhension orale et écrite).

**Horaires**
- Horaires irréguliers avec astreintes. (Une à deux fois par mois le samedi journée de travail complète et astreinte une semaine par mois le soir et le week-end).

**Salaire**:

- Rémunération attractive selon le profil et l'expérience.

**Salary**: 20,000.00€ - 25,000.00€ per year

**Education**:

- Bachelor's (preferred)

**Experience**:

- Credit and/or Fraud Risk: 2 years (required)

**Language**:

- French and English at an advanced level (required)

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