Senior Technical Manager

Join our team at Amgen Capability Center Portugal, the **#1 company in Best Workplaces** (201-500 employees category) by the Great Place to Work Institute. With over 400 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.

**SENIOR TECHNICAL MANAGER - HANDS-ON AWS**

At Amgen, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?

**Live**

**What you will do**

As a you’ll work at the intersection of science, data, and innovation. You’ll collaborate with world-class experts across domains to build high-impact digital solutions that accelerate research, streamline operations, and empower better patient outcomes.

The **Senior**Technical**Manager - hands-on AWS** will lead a team of **engineers** across multiple functions, including **Cloud Engineering, Cloud Operations, Automation, and Site Reliability Engineering (SRE)**. This leader will be responsible for ensuring the reliability, scalability, and security of cloud-based services, with a primary focus on **AWS**. The role involves leading, setting strategic direction, building and driving operational excellence across the cloud ecosystem.

Let’s do this. Let’s change the world. In this vital role you will:

- **Leadership & Strategy**
- Lead and develop a team of cloud engineers and SREs, ensuring dedication and career growth.
- Define and implement the cloud strategy, ensuring alignment with business objectives.
- ** Cloud Engineering & Operations**
- Lead all aspects of and be hands-on with the design, deployment, and management of **AWS-based** Amgen cloud platform.
- Ensure the availability, performance, and security of cloud services through **automation and standard methodologies**.
- Implement **cost optimization** strategies and handle cloud budgets effectively.
- ** Site Reliability & Automation**
- Deep experience with **Infrastructure as Code (IaC)** using Terraform, Ansible, CloudFormation, and CI/CD pipelines using the GitOps methodology.
- Lead **incident response and root cause analysis** to minimize downtime and improve resiliency.
- Develop and carry out **observability and monitoring** strategies across Amgen cloud platform
- ** Security & Compliance**
- Ensure cloud environments are aligned with **industry standards**:

- Work closely with security teams to carry out **IAM, encryption, and compliance standard methodologies**.
- ** Partner & Vendor Management**
- Collaborate with engineering, security, and business teams to define cloud requirements.
- Manage relationships with cloud service providers and third-party vendors to ensure optimal service delivery.

**Win**

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The tech professional we seek is a creative problem-solver and a team player with these qualifications:
Must have skills:

- Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field.
- 10-15 years of experience in Project Management, with at least 8 years in AWS Cloud.
- Proven experience in handling cloud-based teams and operations at scale.
- Deep hands-on expertise in AWS services (EC2, RDS, Lambda, EKS, IAM, VPC, etc.)
- Hands-on experience with Infrastructure as Code (IaC) and automation frameworks.
- Experience in SRE principles including observability, SLIs/SLOs, and incident response.
- Familiarity with high level network infrastructure and problem solving.
- Strategic thinking and planning.
- Strong decision-making abilities.
- Excellence in stakeholder management.
- Outstanding communication skills.
- Team building and development.
- Change management expertise.
- Crisis management capabilities.
- Strong presentation and public speaking skills.
- Fluency in English.

Good-to-Have skills:

- Experience with multi-cloud (Azure, GCP) environments.
- Hands-on experience with FinOps for cost management.
- Exposure to Kubernetes (EKS) and service mesh architectures.
- Familiarity with AI-driven cloud automation and predictive monitoring.
- Familiarity with HPC, DGX Cloud.
- ITIL or PMP Certification (for cloud governance & project management) (preferred)
- AWS Certified Solutions Architect (preferred)

**Thrive**

**What you can expect of us**

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.
- ** Work That Matters** - Build tech that accelerates scientific breakthroughs and helps patients worldwide.
- ** Modern Tech Stack** - Cloud-first, automation-focused, AI-powered.
- ** Global Scale, Agile Mindset** - C