Web Project Manager

**HOW MIGHT YOU DEFY IMAGINATION?**
You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience, and passion to work toward your goals? At Amgen, our shared mission - to serve patients - drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

**Web Project Manager**

**LIVE**

**WHAT YOU WILL DO**

The Amgen Global Content Excellence Team is looking for an experienced Web Project Manager to join Global Customer Capabilities (GCC). GCC delivers efficient and consistent quality global marketing assets at scale across multiple channels & markets. As part of the GCC, the Web Project Manager provides integrated end-to-end project management to ensure successful delivery of websites and bring thought leadership and drive delivery.

**Key Responsibilities**:

- Collaborate with internal clients to define project scope, objectives and deliverables and develop detailed project plans, including scope, timelines, resources and budgets of website launches and updates
- Support quarterly prioritization of project requests, award agencies and ensure timely execution of high-quality deliverables
- Ensure effective communication and collaboration between cross-functional teams including copywriters, designers, developers, SEO team, analytics team, and project
- and platform owners
- Monitor project progress and documentation, and take corrective actions as necessary to keep projects on track, including identifying and managing risks, issues and changes throughout the project lifecycle
- Perform quality assurance checks and hyper care to ensure deliverables meet industry standards, and ongoing strategic and operational support
- Act as a single Point of Contact (POC) for managing all projects in GCC WSO for managing assigned web projects
- Support pilots, rollouts and adoption of new/enhanced capabilities and features for websites and the management and optimization of the global portfolio of websites
- Support Global Service Center (GSC) Regional Leads with Project Planning and Forecasting, Release Management and Deployment and Creative Support, MAC Services, Quality Assurance and Testing

**Overall Responsibilities**:

- Provide reporting to GCC Web Strategy leads on performance KPIs, areas of opportunity to enhance ways of working as part of operational reviews
- Empower project owners to be cost effective & develop content with a sense of urgency through standardized templates
- Support project owners through successful website launches and updates, adhering to agile web development process and industry best practices
- Partner with stakeholders to perform functional testing to ensure quality
- Collaborate with Global Functional teams to support quarterly prioritization of projects, clearly identifying business priorities, and scope to determine project requirements
- Lead retrospectives that incorporate lessons learned from previous projects to instill a culture of continuous improvement

**WIN**

**WHAT WE EXPECT OF YOU**

We are all different, yet we all use our unique contributions to serve patients. The Web Project Manager professional we seek is a collaborator with these qualifications.

**Basic Qualifications**:
Doctorate degree

OR

Master’s degree and 2 years of digital or web project management experience

Or

Bachelor’s degree and 4 years of digital or web project management experience

Or

Associate’s degree and 10 years of digital or web project management experience

Or

High school diploma / GED and 12 years of digital or web project management experience

**Preferred Experience**:

- 5+ years of digital project management in a fast-paced, multi-client environment, incl. end-to-end projects across a website lifecycle
- Proven expertise in managing complex, cross-country and high impact projects
- Strong understanding of agile project management principles and methodologies, with a focus on continuous improvement, preferably SAFe
- Proficiency in web analytics and Search Engine Optimization (SEO), and User Experience (UX) and User Interface (UI) design principles using tools such as Google Analytics, Google Search Console and Figma
- Familiarity with technical specifications, and industry standards and best practices including media file sizes/formats, accessibility standards (WCAG), privacy regulations (GDPR, US Consumer laws) is a plus
- Knowledge of web development technologies, coding languages and industry best practices, such as HTML and CSS is a plus
- Experience operating in a regulated business environment and adhering to mandatory compliance requirements (preferably pharma) is a plus
- Experience with Veeva CRM and Salesforce Marketing Cloud (SFMC) is a plus

**Preferred Competencies**:

- Strong (agile) project mana