Global Senior Sales Operations Manager

Há 2 dias

Lisboa, Portugal Bolt Technology Tempo inteiro

We are looking for a **Global Senior** Manager** for Sales Operations** to join Bolt Food's **Central Operations** **team** on our journey to discover and drive performance improvements all over our markets throughout Europe and Africa and work both with local and HQ teams to achieve our **food & grocery** delivery goals.

The **Central Operations team** consists of individuals from all over the world who are closely working together on building the foundations for us to scale our operation globally across the following functions**: Sales Operations, Account Management, Partner Operations, Strategic Partnerships and Courier Operations.**

The Global Senior Sales Operations Manager will be one of the key employees at our HQ team and you will be **responsible for designing our sales operations function and overall strategy and then rolling out and managing it globally.** **You'll be looking for the overall sales acquisition performance, training & development, knowledge sharing and tracking key metrics across all markets. **

**Your daily adventures will include**:

- **Overseeing restaurants sales acquisition performance**, efficiency and key metrics across all markets.
- **Recruit, build, coach and constantly train sales teams** in selling strategy, product knowledge, presentation skills, soft & hard skills, among others.
- **Lead by example** and when needed negotiate and close important deals throughout different countries.
- Evaluate and supervise **expansion opportunities** into new cities and make sure we have the correct supply to generate the necessary demand.
- Create and constantly improve **Bolt Food's Sales Playbook **and sales materials.
- Create the **sales strategy** for each market: lead generation, main partners, marketing actions, profitability & priorities.
- Formulate and constantly evaluate **incentive schemes** for our sales team in each of the different markets depending on the circumstances.
- **Build all processes **to scale the sales acquisition efforts in an efficient and profitable manner.
- Rethink how we do things and always look for innovative ways to improve our **performance**.
- Manage and constantly improve all **global sales tools**: CRM, digital signatures, and most importantly lead generation masterfiles & sales pipelines.

**We are looking for**:

- **Bachelor/Master's degree **in Business Administration / Operations / Engineering or related field.
- **6+ years of previous relevant experience **in operations, analytics, campaigns management, business development with at **least 2+ of them managing fast-paced teams.**
- Experience in recruiting, coaching and **building teams.**
- Experience in **Product Management is a strong plus**.
- You are an **analytical thinker **who loves to solve problems (advanced **Excel** skills are a must).
- Be an **owner** and proactively find solutions to business problems.
- You are **organised**. You deliver stuff on time & handle stress well.
- You are **social**. You can easily network with people of all backgrounds.
- **Excellent communication & written skills in English.**
- **Must be willing to **travel across different markets throughout Europe & Africa and relocate to Estonia.**

LI-Hybrid

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