Global Sales Operations Manager

Há 2 dias

Lisboa, Portugal Bolt Technology Tempo inteiro

We are looking for a **Global **Sales Operations Manager** to join Bolt Food's **Central Operations** **team** on our journey to discover and drive performance improvements all over our markets throughout Europe and Africa and work both with local and HQ teams to achieve our **food & grocery** delivery goals.

The **Central Operations team** consists of individuals from all over the world who are closely working together on building the foundations for us to scale our operation globally across the following functions**: Sales Operations, Account Management, Partner Operations, Strategic Partnerships and Courier Operations.**

You will be helping us build Bolt Food's Sales Operations function but also supporting and strongly collaborating with other areas in a very dynamic environment. Your main responsibility will be **Strategy, Planning & Analysis; Operations & Enablemen**t; and **Tools & Systems Management**. As a **Sales Operations Manager**, you will help drive the creation and execution of Sales plans, design and maintain core sales processes, and assess key metrics to enhance overall productivity of the Sales organization.

We expect you to be a genuine and proactive **team player** as you will need to embrace ambiguity at a global scale and approach business challenges in a data-driven and structured manner. It is key to have great attention to detail and the ability to manage multiple projects and stakeholders at once, with strong **prioritization skills. **

**Your daily adventures will include**:

- **Develop and optimize sales performance**, core processes and key metrics to enable business growth across our markets in Europe and Africa.
- Act from the city to the global level to support and **improve execution** as a strategic partner of local sales teams.
- **Prioritize**, implement and scale global **projects** and initiatives in the most efficient ways.
- **Enable the sales team** by providing _ad hoc_ training, exchanging best practices and sharing knowledge.
- Manage and continually improve usage of core sales **tools and systems.**
- **Supervise our global CRM usage, **generate reports and dashboards, and provide actionable insights.
- **Support performance managemen**t** and organization growth, assisting local markets in sales planning and decision-making.
- Manage and continually improve Bolt Food's Sales **playbooks** and knowledge base.
- Support the development of a **high performance sales culture**, instilling focus, integrity and results.

**We are looking for**:

- **Bachelor/Master's degree **in Business Administration or related field.
- **4+ years of previous relevant experience **in operations, sales operations, business development, consultancy or analytics.
- **Experience in Data Analytics, Sales Operations is a plus**
- You are an **analytical thinker **who loves to solve problems (advanced **Excel** skills are a must).
- Be an **owner** and proactively find solutions to business problems.
- You are **organised**. You deliver stuff on time & handle stress well.
- You are **social**. You can easily network with people of all backgrounds.
- **Excellent communication & written skills in English.**
- **Must be willing to **travel across different markets throughout Europe & Africa and relocate to Estonia.**

LI-Hybrid

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