Customer Support French and Portuguese Speaking

2 semanas atrás

Braga, Portugal KGR Tempo inteiro

We are recruiting for an international company a French and Portuguese speaking Customer service Agent, Hybrid position in Portugal

**Missions**:

- Communicate with customers using various channels
- Ensure customer satisfaction and provide professional customer support
- Support standard queries
- Develop an understanding of customer’s position and service delivery requirements to enable the delivery of unparalleled service
- Keep records of customer interactions

**Profile**:

- Native/fluent in French, both oral and written. Fluent in Portuguese (at least B2 level)
- At least 6 months of proven work experience in same/similar role
- Knowledge of banking industry will be considered as an advantage
- Good knowledge of Microsoft Office suite
- Excellent communication skills
- Ability to work independently, while being team player at the same time

**Benefits**:

- **Hybrid role**:

- Be part of a dynamic multilingual, multicultural team
- Guidance and tools to reach your full potential
- Health and Life insurance
- Meal allowance.

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