Technical Customer Support with Dutch Language
2 semanas atrás
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer. - **Fast and easy recruitment process**: - **Work in Lisbon** We are looking for Dutch-speaking professionals with a strong technical mindset and solid customer support experience to join our team in Lisbon. You will be supporting a globally recognized tech client (name confidential) and assisting customers with a wide range of technical issues. **Location**: Lisbon **Work Type**: On-site **Contract**: 6 months (renewable) **Requirements**: - Dutch language (C2) - English language (B2) **What You’ll Do**: - Troubleshoot issues related to software, hardware, wireless connectivity, and e-commerce - Handle general inquiries and pre-sales questions - Escalate complex cases and work with technicians to resolve them - Maintain accurate records in the ticketing system - Collaborate with team members to drive customer satisfaction and process improvements - Work flexible hours including evenings, weekends, and holidays (rotational schedule) **What We’re Looking For**: - Fluency in Dutch language (C2) and strong English language skills (minimum B2) - Prior experience in customer or technical support - Ability to multitask and remain calm under pressure - Clear communication and problem-solving skills - Positive attitude and willingness to adapt in a fast-paced environment **Work Schedule**: - Monday to Friday: 08:00-20:00 (rotational shifts) - Saturday & Sunday: 08:00-17:00 - Rotational days off (2 per week) **Compensation**: - **Base Salary**: €1,100 gross/month - **Complexity Bonus**: €135 gross/month (paid over 11 months) - **Performance Bonus**: €120 gross/month (paid over 12 months) - **Total Monthly Gross**: Up to €1,355/month **Relocation Package** - **Travel Costs**: Reimbursement of airfare up to €400 (economy class), paid at the end of the 6th month of the contract - **Accommodation**:If relocating from outside Portugal: a room in a shared apartment (max. 12 months), rent €280/month including utilities (deducted directly from salary). ?PORhd< Pay: 1,100.00€ - 1,355.00€ per month Application Question(s): - When can you start working? **Language**: - English (preferred) - Dutch (required)
-
Technical Customer Support with Dutch Language
2 semanas atrás
Lisboa, Portugal HRM Institute for RealRec Tempo inteiroWe are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. - **Fast and easy recruitment process**: - **Work in...
-
Technical Support with Dutch
Há 6 dias
Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiroLocation: Hybrid (Lisbon Area)Workload: Full-TimePosition OverviewWe are currently looking forDutch-speaking Tier 1 Technical Support Specialist to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If you're tech-savvy, sales-oriented, and fluent inGermanand English, this...
-
Technical Support Specialist with Dutch
2 semanas atrás
Lisboa, Portugal Recruityard Tempo inteiroAbout the Company We are currently looking for Dutch-speaking Tier 1 Technical Support Specialist to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. About the Role If you're tech-savvy, sales-oriented, and fluent in Dutch and English, this role could be your next big move....
-
Customer Support With Dutch
2 semanas atrás
Lisboa, Portugal Recruityard Tempo inteiroThis is a remote position. Location: Portugal (Relocation Support Provided) Workload: Full-Time Position Overview: We are currently looking for Dutch-speaking Customer Support Agents to join a fast-growing team. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping...
-
Customer Support Agent with Dutch
1 dia atrás
Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration we are working with a leading multinational technology business that is looking to recruit a Dutch-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Location: Lisbon (Santos), Portugal Employment type: Full-time **DUTIES AND...
-
Technical Support Specialist with Dutch in Lisbon
2 semanas atrás
Lisboa, Portugal Recruityard Tempo inteiroLocation: Hybrid (Lisbon Area)Workload: Full-Time Position Overview We are currently looking for Dutch -speaking Tier 1 Technical Support Specialist to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If you're tech-savvy, sales-oriented, and fluent in Dutch and English,...
-
Customer Support Agent with Dutch
1 dia atrás
Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroIn collaboration, we are thrilled to partner with a leading multinational technology company to recruit a Dutch-speaking Customer Support Agent for their Lisbon team. **Position**: Customer Support Agent **Location**: Lisbon, Portugal **Employment Type**: Full-time **Role Overview** **Key Responsibilities** - Engage with customers across communication...
-
Technical Customer Support Specialist
2 semanas atrás
Lisboa, Portugal JUJUR PROJECT Tempo inteiroPosition: Dutch Technical Customer Support Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Listen attentively to customer needs and concerns in order to understand customer requirements - Participate in activities designed to improve customer satisfaction and business...
-
Technical Support Specialist with Dutch in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiroLocation: Hybrid (Lisbon Area)Workload: Full-TimePosition OverviewWe are currently looking forDutch-speaking Tier 1 Technical Support Specialist to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If you're tech-savvy, sales-oriented, and fluent inGermanand English, this...
-
Technical Support Specialist with Dutch in Lisbon
1 semana atrás
Lisboa, Portugal Cloudheight Solutions Tempo inteiroLocation: Hybrid (Lisbon Area)Workload: Full-TimePosition OverviewWe are currently looking forDutch-speaking Tier 1 Technical Support Specialist to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If you're tech-savvy, sales-oriented, and fluent inGermanand English, this...
